Graduate Recruitment Coordinator Job Listing at Brown University in Providence, RI (Job ID REQ194133)

Description

Job Description:

About Brown:

Brown University is a leading research university distinct for its student-centered learning and deep sense of purpose. Our students, faculty and staff are driven by the idea that their work will have an impact in the world.

Brown University offers a flexible work/life balance; summer hours, winter break and a comprehensive Benefits package including time off, annual paid holidays; benefits offerings including health, dental, vision, tuition assistance, retirement, wellness, employee discounts and more. To learn about Brown University's benefits, visit the University Human Resources web page here for further information.

About the Opportunity:

Brown University's School of Professional Studies (SPS) brings a Brown education to new audiences of learners: those focused on development of skills and a breadth of knowledge necessary for professional success and leadership. We leverage Brown's intellectual centers of excellence, rigorous teaching, and developmental approach to learning in a range of programs, including serving students outside of traditional degree programs. We partner with Brown departments, centers, institutes, and schools to develop degree and non-degree programs, and to support the recruitment, retention, and placement success of master's students, including traditional, non-traditional, and professional students.

Responsibilities:
The primary responsibility of this role is to identify, outreach, and recruit qualified students to our graduate programs. The ideal candidate will have a strong understanding of the graduate degree marketplace, exceptional communication skills, and the ability to work independently and as part of a team.

The Graduate Recruitment Coordinator will manage a portfolio of prospective students across the full funnel, with a primary focus from initial inquiry, through application completion. The successful candidate will possess a genuine enthusiasm for recruitment work, including phone conversations with a personable enrollment approach. The incumbent will understand the value of professional collaboration within a student-centered environment. Successful candidates will have prior experience meeting enrollment targets and/or a demonstrated capacity to convert prospective adult learners into applicants and enrolled students in a fast-paced environment.

Major Responsibility: Prospect Outreach and Application Coaching 60 %

● Identify and recruit prospective students for their assigned portfolio of SPS graduate degree programs.

● Utilize multiple methods of communication (e.g. phone, email, virtual/in-person events, etc.) to engage with prospective students and provide accurate and timely information throughout the full funnel, with emphasis from prospect inquiry through application completion.
● Answer inquiries and educate prospective students on application requirements, admission process, & program details, and help prospective students determine best fit.
● Engage with prospective students throughout the application process to ensure application completion with required materials.
● Implement recruitment strategies for traditional and non-traditional student populations to meet outreach & enrollment targets for assigned programs within their portfolio.
● Collaborate with Program Directors & SPS Admissions team to ensure smooth transition from prospective applicant to enrolled student.
● Other duties as assigned.

Major Responsibility: Data Tracking & Analysis 30 %

● Monitor and track recruitment and applications metrics within CRM and report findings to management.
● Present reports and data regularly and as needed.
● Compile and analyze data to inform strategic direction and action to positively impact enrollment.
● Other duties as assigned.

Major Responsibility: Recruitment Event Support 10%

● Assist in coordinating and hosting recruitment events, including online or in-person information sessions, with registration communications, invitations, and follow-up.
● Ability to represent SPS and the University effectively in a variety of settings across modalities.
● Other duties as assigned.

Qualifications:

Education and Experience

● Bachelor's degree and a minimum of one year of full-time professional experience in admissions, advisement, recruiting, educational outreach (secondary education) or sales role.

Job Competencies

● Excellent customer service, interpersonal, presentation, oral and written communication skills. Proven ability to be culturally adaptable and work well in diverse environments and with diverse clientele.
● Ability to work independently and as part of a team.
● Excellent organizational and time management skills.
● Proficiency with a Customer Relationship Management (CRM) software or proven ability to learn and use new technology
● Familiarity with Google Suite & Zoom.
● Data driven and familiarity with reporting and analysis.
● Ability to multitask and work under conditions of high volume during peak periods
● Demonstrated ability to support a community of diverse perspectives and cultures in an inclusive environment.

Salary Grade:
8

Submission Guidelines:
Applicants are asked to include a resume and cover letter. This position requires work on Brown's campus in Providence, with flexibility to work remotely multiple days per week.

Background Check:
All offers of employment are contingent upon a successful completion of a background check.

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Submission Guidelines:

Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

Still Have Questions?

If you have any questions you may contact employment@brown.edu.

EEO Statement:

Brown University is an E-Verify Employer.

As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person's race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.