Sr Director, Global DRO Program Lead Job Listing at Brinks in Coppell, TX (Job ID R53006)

Description

Brinks Texas License #C00550

About Brink's:

The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100countries.

Brink's has been a trusted partner in securing commerce for more than 165 years. Together, every Brink's Team Member is committed to providing the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team – and stay here.

We believe that our team should be reflective of the customers we serve every day around the world. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

We are seeking a seasoned and strategic program leader to manage the centralized routing and control tower initiatives for Brink's, overseeing the transformation of operational processes across the enterprise. This role will drive the establishment and execution of a dynamic, scalable, and efficient centralized routing service model, as well as lead the implementation of a global Control Tower structure. The ideal candidate will bring strong leadership, operational expertise, and a focus on standardization and process improvement across multiple regions. Extensive travel is required.

Key Responsibilities:

1. Strategic Program Leadership:

· Develop and implement a unified strategy for the rollout of a centralized control tower and dynamic routing system across global operations.

· Oversee the transition from regional to centralized CIT planning, enhancing the global routing model to improve operational efficiency and customer service.

· Ensure the Control Tower and routing processes are standardized across regions, reducing waste and increasing efficiency.

· Establish regional monitoring hubs and coordinate with business units to align operational strategy and execution.

· Drive operational performance improvements through standardized planning, data-driven decision-making, and real-time route optimization.

2. Program & Technology Integration:

· Lead the standardization of routing, planning, and operational processes in collaboration with global technology teams.

· Partner with IT and data teams to define data needs, integrate systems, and ensure smooth execution of centralized processes.

· Oversee the development and optimization of a stable, scalable platform to support the global control tower and routing model.

· Utilize data and analytics to provide visibility into operations, enabling continuous improvement in both operational and commercial performance.

3. Program Management and Execution:

· Partner with a global team of project managers, subject matter experts, and lean professionals to drive successful implementation of routing and control tower initiatives.

· Develop and manage a detailed program roadmap, ensuring alignment with business goals, timelines, and key deliverables.

· Maintain budget, schedule, and scope control across multiple geographies, ensuring timely execution of projects.

· Foster a high-performance, collaborative team culture to achieve program objectives.

· Resolve any program challenges or roadblocks swiftly to keep initiatives on track.

4. Stakeholder Engagement and Communication:

· Serve as the primary point of contact for all matters related to the global control tower and routing program.

· Engage with senior leadership and regional stakeholders to provide status updates, address concerns, and align expectations.

· Drive alignment across business leaders in different regions, securing buy-in for the global standardization of processes.

5. Risk Management and Compliance:

· Identify and mitigate potential risks related to program execution, ensuring compliance with local regulations and global standards.

· Develop and implement contingency plans to address potential program disruptions.

6. Change Management and Training:

· Partner with Change Mgmt COE to Lead the development and implementation of a global change management strategy to ensure smooth transition to the centralized routing and control tower model.

· Provide training, support, and resources to help teams adopt new systems and processes, ensuring high adherence to standards.

· Create and communicate best practices, SOPs, and training materials to support effective operational execution across regions.

· Foster a culture of continuous improvement and learning to drive ongoing optimization and efficiency.

7. Travel Requirements:

o Travel extensively to Europe, LATAM, North America and Asia to oversee project implementation and engage with regional teams.

o Ensure consistent communication and coordination across all regions.

Qualifications:

· Bachelor's degree in information technology, Business Administration, or a related field. Master's degree preferred.

· Proven experience as a change agent to drive operational efficiencies and standardization of processes.

· Strong understanding of operational processes, data and technology stack adherence, project management methodologies, and commercial processes.

· Exceptional leadership, communication, and interpersonal skills.

· Ability to manage complex, multi-regional projects with multiple stakeholders.

· Strong problem-solving and decision-making abilities.

· Experience working in a global organization and managing cross-cultural teams.

· Willingness and ability to travel extensively to Europe, LATAM, and North America.

Change Management Skills:

· Proven experience in developing and executing change management plans.

· Ability to influence and align country business leaders to support global standardization of processes, data and technology stack.

· Strong training and development skills to prepare teams for new processes and systems.

· Expertise in fostering a culture of continuous improvement and learning.

Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.