Regional Delivery Manager - Mid-Atlantic Region Job Listing at Bob's Discount Furniture in Hagerstown, MD (Job ID R-28420-Hagerstown-MD)

Description

Job Overview

We are seeking a highly skilled and motivated Regional Delivery Manager to oversee a portfolio of Third-Party Logistics Carriers (3PLs) while supporting assigned market stores across the region. In this field-based role, you'll bring your leadership, logistics expertise, and customer-focused mindset to drive operational excellence, customer satisfaction, and financial performance. You'll frequently collaborate with Store Operations, DC Operations, Inventory Control, and others, balancing strategic planning with on-site execution across depot and store locations. This person would oversee a network and geography in the greater MD/VA/PA/ Southern NJ MD/VA/PA/ Southern NJ areas.

What You'll Bring to Bob's
At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!

Key Skills for Success

Core Competencies & Expertise

• Leadership Competencies:
  • People Leadership
  • Talent Development
  • Shared Accountability
  • Effective Delegation
  • Focus on Outcomes
• Behavioral Competencies:
  • Sound Decision-Making
  • Problem Solving
  • Communication
  • Conflict Navigation
  • Team Empowerment
• Technical/Functional Competencies:
  • Technical Proficiency (SAP/EWM, DispatchTrack, Microsoft Office Suite)
  • KPI/Financial Acumen
  • Customer Satisfaction Focus
  • Process Improvement
  • Strategic Planning

Preferred Competencies & Skills

• Experience in Big Ticket Retail or furniture industry
• Knowledge of various furniture categories
• Ability to lead diverse teams and navigate change
• Passion for continuous improvement and learning

Who We Are
At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 190 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success
We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.

Benefits & Perks

• Competitive Medical, Dental, and Vision Insurance
• Generous paid time off
• 401(k) Profit Sharing Plan with company match
• Pet and Life Insurance
• Tuition reimbursement and career pathways
• Day-1 Employee Discount and partner savings
• And more!

Our Culture & Core Values
At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do.

Minimum Qualifications

• Bachelor's degree in Business, Logistics, or related field or equivalent experience
• 5+ years in transportation logistics management
• 5+ years in multi-unit retail or delivery operations
• Strong data analysis and communication skills
• Ability to travel up to 50% nationally
• Proficient in Microsoft Office

Physical Demands

• Ability to sit, stand, walk, bend, kneel, twist, push/pull, and lift up to 50 lbs
• Move items up to 100 lbs with or without accommodations
• Extended periods of sitting or standing

Diversity is a Core Value at Bob's
At Bob's Discount Furniture, we want you to feel at home—whether you're shopping with us or part of our team. We're committed to equal opportunity employment and fostering a culture of belonging for all.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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