Director of Field Operations Job Listing at Bob's Discount Furniture in Shorewood, IL (Job ID R-29136)

Description

The Director of Field Operations is responsible for leading and optimizing outbound transportation operations while ensuring compliance, safety, and cost-efficiency across the supply chain. You will leverage your expertise in logistics leadership, transportation planning, compliance, vendor management, and operational excellence to oversee outbound freight execution and ensure timely, cost-effective deliveries to store and depot locations.

You will collaborate closely with cross-functional teams—including Distribution Centers, Delivery Operations, Safety, and external logistics partners—to drive performance, develop strategic initiatives, and support the growth of our transportation network. This position is primarily home-based with regular virtual meetings and 20–30% travel to distribution centers, depots, and field locations.

What You'll Bring to Bob's
At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!

Key Skills for Success

Core Competencies & Expertise

• Leadership Competencies
  • People Leadership: Lead and inspire a distributed logistics team across multiple locations, fostering collaboration and accountability.
  • Talent Development: Coach and develop CDL drivers, driver managers, and fleet personnel.
  • Accountability & Delegation: Set clear expectations, manage performance through KPIs, and empower teams to achieve outcomes.
  • Execution & Results: Deliver logistics projects on time, within scope, and under budget.
• Behavioral Competencies
  • Sound Judgment: Apply data-driven decision-making.
  • Complex Problem Analysis: Identify inefficiencies and implement corrective actions.
  • Effective Communication: Strong written and verbal communication for both internal and external stakeholders.
  • Conflict Management: Manage disagreements constructively to align competing priorities.
  • Motivation: Build a performance-driven culture rooted in safety, service, and excellence.
• Technical/Functional Competencies
  • Technical Proficiency: Skilled in SAP WMS and TMS systems, routing software, and fleet tracking tools.
  • Financial Acumen & KPI Management: Manage transportation budgets and drive cost-per-mile improvements.
  • Customer Satisfaction: Ensure service level adherence and timely deliveries.
  • Process Improvement: Lead initiatives using Lean, Six Sigma, or similar methodologies.
  • Strategic Planning: Align transportation strategies with corporate goals.

Preferred Competencies & Skills

• Experience with 3PL providers, intermodal carriers, freight forwarders, and drayage operations.
• Knowledge of fuel hedge management, asset utilization strategies, and backhaul optimization.
• Familiarity with multi-regional yard and fleet management programs.
• Openness to innovation and continuous learning in logistics technology and supply chain trends.

Who We Are
At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success
We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.

Benefits & Perks

• Competitive Medical, Dental, and Vision Insurance
• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match
• Pet Insurance and employer-paid Life Insurance options
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
• Employee Discount starting on Day 1, plus exclusive partner discounts
• And so much more!

Our Culture & Core Values
At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!

Minimum Qualifications

• Bachelor's degree in Operations Management, Supply Chain, Logistics, or related field (preferred)
• 10–15+ years of progressive experience in transportation or logistics management within a retail, wholesale, or multi-location environment
• Experience with SAP (WMS) strongly preferred
• Valid driver's license and familiarity with DOT regulations
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint
• Strong analytical, organizational, and communication skills
• Contract negotiation experience (asset, 3PL, lease agreements)
• P&L experience, vendor/asset management, and vehicle maintenance oversight
• Understanding of U.S. Customs/import processes is a plus

Physical Demands

• Sit, walk, stand, bend, kneel, reach, twist, push, pull, climb, and move items weighing up to 50 lbs independently
• Move objects up to 100 lbs with or without reasonable accommodations
• Navigate warehouse and yard environments
• Stand or sit for extended periods as needed

Diversity is a Core Value at Bob's
At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are.

We are committed to creating a place as diverse as the communities we serve. It is the policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state, or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquisitionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com.  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.