
Description
"At BMC trust is not just a word - it's a way of life!"
We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!
We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! BU Description We are Technology and Automation team that drives competitive Advantage for BMC by enabling recurring revenue growth, customer centricity, operational efficiency and transformation through actionable insights, focused operational execution, and obsessive value realization.
Job Summary
We are looking for a highly analytical and business-savvy Business Analyst with experience in the SaaS industry to help drive data-informed decision-making across the organization. This role is ideal for someone who understands the business landscape, can work across multiple teams, and has a proven ability to use data to influence and drive key decisions.
The Business Analyst will engage with stakeholders across the full customer lifecycle—from R&D and Marketing to Sales, Customer Success, and Finance—ensuring insights are effectively communicated and actionable. They should be comfortable working with all levels of the organization, from VPs to individual contributors (ICs) and have experience in a global organization, spanning multiple time zones and geographies.
This person is highly motivated to make a difference, shaping decision-making for complex business challenges and processes. They will also be a great team player, collaborating closely with colleagues in the Analytics & Data Science team to help translate big business questions into compelling dashboards, insights, and data solutions.
Success in this role requires strong business acumen, excellent communication skills, and proficiency in PowerPoint and Excel. Experience with BI tools such as Tableau is a plus but not essential. A working knowledge of AI and Generative AI (GenAI) tools to help drive individual and company productivity is desirable.
The ideal candidate has 3-5 years of experience in business analysis, strategy, or a related field.
Key Responsibilities
Business Analysis & Data-Driven Decision Making
- Work closely with cross-functional teams to understand business challenges and opportunities.
- Leverage data and insights to influence and drive strategic and operational decisions.
- Develop and present compelling analyses to support initiatives across R&D, Marketing, Sales, Customer Success, and Finance.
- Track key business metrics and provide recommendations to improve business performance.
- Identify trends, risks, and opportunities within the business, translating them into actionable insights.
- Help the Analytics & Data Science team translate big business questions into effective dashboards, insights, and data solutions.
- Apply outside-in perspectives and thought leadership to ensure decisions are forward-thinking and aligned with industry trends.
Cross-Functional & Global Collaboration
- Act as a trusted advisor to stakeholders, helping them navigate data and business insights.
- Partner with leaders across the organisation to align business goals with data-driven strategies.
- Ensure that teams across the entire customer lifecycle have access to relevant and meaningful data.
- Communicate findings clearly to both technical and non-technical stakeholders, adjusting messaging for different audiences.
- Work across global teams, spanning multiple time zones and geographies, to ensure alignment and impact.
Communication & Presentation
- Create high-quality presentations in PowerPoint to communicate insights and recommendations effectively.
- Develop clear, concise, and visually impactful reports and dashboards to support decision-making.
- Translate complex data findings into business-friendly insights that drive action.
Data & Analytical Tools
- Perform advanced analysis in Excel, including data modelling, analysis, and forecasting.
- Work with raw data to clean, structure, and analyse information for decision-making.
- While Tableau and other BI tools are useful, expertise in these tools is not required.
AI & Productivity Enhancement
- Leverage AI and GenAI tools to enhance individual and company-wide productivity.
- Identify opportunities where AI-driven automation and insights can improve decision-making and business efficiency.
- Stay up to date with emerging AI trends and technologies relevant to business analysis.
Key Qualifications & Skills
- 3-5 years of experience in business analysis, strategy, or a related field, preferably in a SaaS company.
- Strong analytical mindset with the ability to turn data into actionable insights.
- Proven experience using data to influence decisions and demonstrate impact.
- Brings outside-in perspectives and thought leadership to shape business decisions and strategy.
- Highly motivated to make a difference and shape decision-making for complex business challenges.
- Experience working in a global organisation, collaborating across multiple time zones and geographies.
- Excellent communication and presentation skills—able to engage effectively withVPs, directors, and ICs.
- Highly proficient in PowerPoint and Excel (pivot tables, complex formulas, financial modelling, etc.).
- Ability to work across the full customer lifecycle, from R&D and Marketing to Sales, Customer Success, and Finance.
- Comfortable working in a fast-paced, cross-functional environment.
- A great team player, helping colleagues translate business problems into actionable insights.
- Working knowledge of AI and Generative AI (GenAI) tools to drive productivity and business efficiency.
- Experience with Tableau or other BI tools is beneficial but not required.
Preferred Experience
- Experience working in a high-growth SaaS environment.
- Demonstrated success in driving business impact through data analysis and insights.
- Ability to balance big-picture strategic thinking with detailed execution.
Why Join Us?
- Make a meaningful impact by influencing strategic decisions with data.
- Work in a collaborative and fast-paced SaaS environment.
- Partner with leaders across the entire business to shape strategy and execution.
- Opportunities for professional growth and development.
If you are a data-driven problem solver with strong communication skills and a passion for business analysis, we'd love to hear from you!
Our commitment to you!
BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
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