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Company: Bellevue College
Location: Bellevue, WA
Career Level: Entry Level
Industries: Government, Nonprofit, Education

Description

Position Summary  

Under general supervision of the Arts and Humanities Division Operations Director, the Program Coordinator acts as first point of contact for students, staff, faculty, and community members, supporting faculty effectiveness and student success by providing information as needed or requested. In addition, this position assists with website and SharePoint maintenance; oversees the equipment and office spaces within the division. The Program Coordinator also participates in meeting and event planning and execution. The Program Coordinator may perform specialized complex word processing tasks or entry functions such as processing documents and records and taking and transcribing meeting minutes. Hours: 8:00 am – 5:00 pm with some flexibility for occasional evenings and weekends. This is an in-person position.

Pay, Benefits & Work Schedule  

Position Salary Range: $43,812/year - $58,368year

The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Individuals newly hired to Classified position are placed in a salary range based on the WPEA Collective Bargaining Agreement.

We offer comprehensive compensation package with salary and benefits as the main components. Competitive salary is within the Range stated above, and commensurate with qualifications and experience. Generous benefits package is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.

The employee is scheduled to work 40 hours per workweek. This is a Classified, overtime eligible position and represented by the Washington Public Employee Association of Higher Education (WPEA-HE).

About The College  

Bellevue College is a diverse student-centered, comprehensive and innovative college, committed to teaching excellence that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. Bellevue College is located just 10 miles east of Seattle where we serve a student population of over 54% students of color and over 1,300 international students. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.

We strive to create a vibrant and inclusive campus community that supports a diverse student body, faculty and staff. As an essential part of our mission and goals, diversity, equity and pluralism are promoted and fostered in all aspects of college life. By enriching student life through leadership opportunities, personal learning and cultural experiences, we are committed to building an inclusive and diverse campus community that fosters creativity, innovation and student success.

For more information, visit BC Facts at a Glance @ Bellevue College.

About the Department  

Arts & Humanities, the largest division at Bellevue College, welcomes students with various educational goals. Most are enrolled in academic transfer courses such as Art, Communication Studies, English, Music, Philosophy, Theatre Arts, and World Languages. Other programs focus on international students (English Language Institute) or adults taking pre-college courses to learn English, earn their GED, complete High School credentials, or transition to college-level courses (Basic and Transitional Studies). The division also includes a Professional Technical program (Interior Design), which serves students seeking an Associate's degree or a Bachelor of Applied Arts. Each program in Arts & Humanities seeks to empower students by cultivating inclusive learning environments that engage diverse traditions; stimulating intellectual and imaginative curiosity; and developing the habits of mind necessary for critical and creative thinking. 

Essential Functions  

Student Assistance:

  • Answer division phones, emails, and assist students who come to the division office.
  • Provide program, division and college information including, but not limited to program offerings, course schedules, course offerings, testing policies. 
  • Utilize problem-solving skills and apply division and college policies and procedures to help students achieve their academic goals.
  • Assist with the proctoring of the Comprehensive Adult Student Assessment System (CASAS) test.
  • Assist students processes and forms such as: BC application, Program intake form, registration, etc.

Reception Area and Administrative Duties:

  • Serve in divisional reception areas to respond to inquiries in person and answer phone calls and email from students, staff, faculty, campus members and the public.
  • Create a welcoming environment for the diverse community that reflects Bellevue College while exhibiting a professional and personal demeanor.
  • Assist faculty as needed: answer questions, act as a resource, and provide clerical assistance, posting class cancellations/room changes.
  • Schedule appointments for navigators, Program Managers, and college advisors, both in person and on the phone.
  • Perform complex word processing tasks such as merging and sorting, using and maintaining spreadsheet and database files and software, uploading/downloading.
  • Collect and file forms, data, and documents according to College/Division/Program procedure.
  • Follow the College policies and procedures to organize meetings/events (scheduling, campus catering, meals with meetings, Advisory Committee policies, etc.). 
  • Record and distribute meeting minutes and administer reporting for meetings.
  • Upload quarterly syllabi request data and provide faculty support related to the process.

Professional development & Purchasing:

  • Hold Professional Development trainings for division; update internal and external resources as needed. 
  • Coordinate Professional Development and Division supply purchasing.
  • Reconcile monthly purchases.

Onboarding or welcoming new employees to the division:

  • Review and update divisional onboarding materials regularly.
  • Meet in person or virtually with new hires for division onboarding.
  • Complete onboarding checklists and related tasks (requesting keys, assigning print codes, etc.).
  • Assist in preparing office space.

Shared Space Maintenance:

  • Provide assistance with and maintain office equipment including workroom copy machine and printers. 
  • Work with campus operations regarding mail delivery. Coordinate mail delivery, sorting, distribution and maintain division mailboxes.
  • Work with campus partners on: archiving documents, moving surplus items, etc.
  • Maintain shared spaces; kitchen, workroom, reception area, hallways, etc.

Other:

  • Other duties as assigned
Minimum Qualifications  
  • High School degree. Any combination of relevant education and/or experience may be substituted for the educational requirement on a year-for-year basis.
  • Minimum two (2) years of full-time clerical/customer service experience to the public. 
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Ability to anticipate office needs, take responsibility for initiating routine tasks, work independently, prioritize projects and initiate schedule for completing tasks. 
  • Effective written, verbal, interpersonal, and communication skills while remaining calm, tactful in stressful situations
  • Effective project management and problem-solving skills to follow through and obtain satisfactory solutions and conclusions in compliance with state, federal, and college guidelines
  • Ability to maintain cooperative working relationships and preserve confidentiality.
  • Experience with completing work products in a timely manner with minimal oversight 
  • Demonstrated experience working with diverse colleagues and/or students in a collaborative and inclusive environment
Preferred Qualifications  
  • Associate's degree in relevant field
  • Experience working in an office environment
  • Experience working in higher education
  • Fluency in another language preferably in Chinese, French, Korean, Spanish, Russian or Vietnamese.
Conditions of Employment  

Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.

Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. 

Sexual Misconduct and Background Check:

Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law.

Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners.

Reference Check:

Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties. 

Other Information  
  • This position is NOT eligible for relocation allowance.
  • This position is NOT eligible for sponsorship for employment-based visa.
How To Apply  

Applications received by 12/24/2024 will be given full consideration. Applications received after that date may be considered until the position is filled. 

All individuals interested in this position are encouraged to apply. Your application must include a complete online application and all of the required documents below to be considered complete. Any application that does not provide all requested information will not be considered for the position (only submit required documents with the application, additional will not be reviewed.) Please review Application Tips before applying. Current Bellevue College employees should apply the position through Employee Self Service.

Required application materials:   

  • Attach a Cover Letter (min 1 pg., max 2 pgs.)
  • Attach a Resume
  • Attach a Diversity Statement (min 1 pg., max 2 pgs.) that addresses the following: Please describe your experience working with people of diverse social identifies (race, gender, gender identity, sexual orientation, class, ability status, etc.) and/or engaged in conversations about equity. Please also provide specific examples of how your educational and/or professional experiences, demonstrate your commitment to diversity, equity, and inclusion. Please upload it in the system as a supplemental material.
  • Complete the Job Questionnaires if applicable

Contact: 
If you have questions with regards to the application or the hiring process, please contact Office of Human Resources via email at jobs@bellevuecollege.edu.

EEO Statement  

Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities. Please see policy 4150 at www.bellevuecollege.edu/policies/. The following people have been designated to handle inquiries regarding non-discrimination policies: Title IX Coordinator, 425-564-2641, Office C227, and EEOC/504 Compliance Officer, 425-564-2178, Office B126. 

Applicants with disabilities who require assistance with the recruitment process may contact hraccommodations@bellevuecollege.edu .


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