Basic and Transitional Studies Navigator (Program Specialist 2) Job Listing at Bellevue College in Bellevue, WA (Job ID 13389)

Description

Position Summary  

The Basic and Transitional Studies Navigator (Program Specialist 2) assists High School Plus, Adult Basic Education, and English as a Second Language students from initial point of contact (High School Plus students) through departure from the program (transitioning to other programs). They provide general support for all students by assisting with intake, removing barriers, providing resources, and providing general academic support. The Program Specialist 2 will support the program through marketing and outreach within Bellevue College and in the community through marketing materials, relationship building, and collaboration.    
 
This highly collaborative position will work closely with the Program Chairs, faculty, Program Manager, and Associate Dean. Additionally, the Program Specialist 2 will participate in Student Services meetings and trainings as assigned to ensure alignment with the goals of the Student Affairs division. This position will also work closely with campus departments such as Institutional Advancement, Career Connections, and Workforce Education.  

Pay, Benefits & Work Schedule  

Position Salary Range: $44,568/year - $59,508/year

The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Individuals newly hired to Classified position are placed in a salary range based on the WPEA Collective Bargaining Agreement.

We offer comprehensive compensation package with salary and benefits as the main components. Competitive salary is within the Range stated above, and commensurate with qualifications and experience. Generous benefits package is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.

The employee is scheduled to work 40 hours per workweek. This is a Classified, overtime eligible position and represented by the Washington Public Employee Association of Higher Education (WPEA-HE).

About The College  

Bellevue College is a diverse student-centered, comprehensive and innovative college, committed to teaching excellence that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. Bellevue College is located just 10 miles east of Seattle where we serve a student population of over 54% students of color and over 1,300 international students. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.

We strive to create a vibrant and inclusive campus community that supports a diverse student body, faculty and staff. As an essential part of our mission and goals, diversity, equity and pluralism are promoted and fostered in all aspects of college life. By enriching student life through leadership opportunities, personal learning and cultural experiences, we are committed to building an inclusive and diverse campus community that fosters creativity, innovation and student success.

For more information, visit BC Facts at a Glance @ Bellevue College.

About the Department  

Arts & Humanities, the largest division at Bellevue College, welcomes students with various educational goals. Most are enrolled in academic transfer courses such as Art, Communication Studies, English, Music, Philosophy, Theatre Arts, and World Languages. Other programs focus on international students (English Language Institute) or adults taking pre-college courses to learn English, earn their GED, complete High School credentials, or transition to college-level courses (Basic and Transitional Studies). The division also includes a Professional Technical program (Interior Design), which serves students seeking an Associate's degree or a Bachelor of Applied Arts. Each program in Arts & Humanities seeks to empower students by cultivating inclusive learning environments that engage diverse traditions; stimulating intellectual and imaginative curiosity; and developing the habits of mind necessary for critical and creative thinking. 

Basic and Transitional Studies at Bellevue College comprises three programs, English-as-a- Second Language (ESL), Adult Basic Education (ABE), and Integrated Basic Education and Skills Training (I-BEST). The ESL Program serves a student population of over 75% students of color. 

Essential Functions  

Advising

• Meet with students from all Basic and Transitional programs via one-on-one, small group sessions, and in class events; providing students with information about all programs in Basic and Transitional Studies. 
• Support students with general advising, transcript review, course and education planning, and other assistance that enables their success and progression toward program completion, including career advising and use of the Center for Career Connections.  
• Collaborate with faculty to identify students' goals and connect students with Program Specialist. 
• Provide information and assist students with registration, textbooks, payments, and other student services.  
• Collaborate with WorkForce Education Program Managers regarding available services and funding for eligible students. 
• Maintain confidential student records and adhere to Family Educational Rights and Privacy Act (FERPA) guidelines. 
• Proactively monitor and track student progress utilizing student managements and office softwares.
• Assess student needs and apply student success and advising techniques to serve students from diverse backgrounds. 
• Refer students to college services that best meet their needs, including advisors, instructors, and other college services. 
• Attend Student Services meetings as assigned to ensure services align with the overall student services vision. 
• Interpret English and Math placement results, advising students on the proper course selection/sequence.
• Enter WABERS completion information for High School Plus students. 
• Act as backup for front desk inquiries.

Intake Assistance

• Provide and assist students with the completion of intake paperwork including the WABERS form, tuition waivers, and other related intake paperwork. 
• Provide resources related to financial support, payment, residency, or visa requirements. 
• Collect and review high school transcripts.

Marketing & Outreach

• Create correspondence and develop marketing and other materials, such as brochures, orientation packets, frequently asked questions, and portal or website information about the programs; communicate with the public, outside agencies, and other administrative liaisons as needed.  
• Collaborate with Program Chairs, Associate Dean, and the Program Manager to ensure accurate information regarding the program is provided to students.  
• Maintain relationships with Bellevue College offices and community entities that serve our student populations. 
• Perform other duties as assigned.

Minimum Qualifications  

• Bachelor's degree from an accredited institution or equivalent work experience on a year for year basis
• A minimum of two (2) years of experience in adult education, secondary or higher education, social or human services, or non-profit organization 
• A minimum of one (1) year or more years of experience with educational or career advising; a strong understanding of advising strategies and theory
• Demonstrated effective writing and oral communication with the ability to relate well to diverse, multicultural students, faculty, staff and the general public in a friendly, courteous and professional manner
• Demonstrated effective organizational, data analysis and problem-solving skills
• Demonstrated experience and intermediate skills with Word, Excel, Outlook, and PowerPoint 
• Demonstrated experience working with diverse colleagues and/or students in a collaborative and inclusive environment
• Demonstrated ability and willingness to work an alternate schedule, as needed

Preferred Qualifications  

• A minimum of one (1) year of experience working in People Soft (ctcLink) or similar software
• A minimum of one (1) year of experience working with High School Completion programs
• Experience with adult learners

Conditions of Employment  

Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.

Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. 

Sexual Misconduct and Background Check:

Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law.

Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners.

Reference Check:

Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties. 

Other Information  

• This position is NOT eligible for relocation allowance.
• This position is NOT eligible for sponsorship for employment-based visa.

How To Apply  

Applications received by 01/04/2024 will be given full consideration. Applications received after that date may be considered until the position is filled. 

All individuals interested in this position are encouraged to apply. Your application must include a complete online application and all of the required documents below to be considered complete. Any application that does not provide all requested information will not be considered for the position (only submit required documents with the application, additional will not be reviewed.) Please review Application Tips before applying. Current Bellevue College employees should apply the position through Employee Self Service.

Required application materials:   

• Attach a Cover Letter (min 1 pg., max 2 pgs.)
• Attach a Resume
• Attach a Diversity Statement (min 1 pg., max 2 pgs.) that addresses the following: Please provide specific examples of how your educational and/or professional experiences, demonstrate your commitment to diversity and equity
• Complete the Job Questionnaires if applicable

Contact: 
If you have questions with regards to the application or the hiring process, please contact Office of Human Resources at 425-564-2274 or email to jobs@bellevuecollege.edu. 

EEO Statement  

Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities. Please see policy 4150 at www.bellevuecollege.edu/policies/. The following people have been designated to handle inquiries regarding non-discrimination policies: Title IX Coordinator, 425-564-2641, Office C227, and EEOC/504 Compliance Officer, 425-564-2178, Office B126. 

Applicants with disabilities who require assistance with the recruitment process may contact hraccommodations@bellevuecollege.edu .

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