Description
DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. TRAINING OFFICER 2 Job Location: Division of Business Services
Office of Professional Development
1990 West Camelback Road, Phoenix Arizona 85015
Posting Details: Salary: $52,799.97 - $56,453.28 Annually
Grade: 20
Closing Date: January 18, 2025 Job Summary:
Would you like to be part of an amazing team that helps Arizonians thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES' video. Come Join the DES Team!
The Department of Economic Security is seeking an experienced and highly motivated individual to join our team as a Training Officer 2 with the Division of Business Services, Office of Professional Development. The Training Officer 2 provides instructor-led training throughout the state. Responsibilities include, but are not limited to, delivering training, facilitating development activities, ensuring quality of training delivery and materials being presented. Providing mentoring and coaching to staff as necessary, coordinating with business partners and customers to meet organizational training needs, providing facilitation services as needed and assisting with course development.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meetings of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Essential Duties and Responsibilities include but are not limited to:
• Trains division staff around the state on topics.
• Prepares to present training classes, including learning new materials, attending Train the Trainer workshops, gathering materials, traveling to class sites, and setting up training facilities.
• Performs routine administrative tasks involving status reports, project plans and correspondence, attending meetings, serving on committees and teams, attending training and professional development classes and workshops, and serving on committees and workgroups.
• Assists with creation, revision, of all training materials/courseware, evaluating training aids, such as videos, audio tapes, job aids, exercises, training instruments, and other training resources for use across all divisions. Ensures alignment with course materials, training objectives, and compliance with DES standards, and makes recommendations to OPD management.
Knowledge of:
• Computers, Google G-mail and Calendar.
• Writing techniques, and office management procedures.
• Basic working knowledge of training-related technologies, such as learning management systems and survey instruments.
• Phillips ROI Model preferred.
Skills in:
• Customer service and team building.
• Computer software products such as Google.
• Oral and written communication.
• Training delivery and conflict management.
Ability to:
• Adapt and maintain effectiveness when experiencing major changes in work tasks or work environment.
• Maintain customer focus.
• Set and achieve high work standards.
• Speak and write effectively.
• Collaborate effectively with team members.
The ideal candidate for this position will have:
• Bachelor's degree or higher in an applicable subject area, such as Human Resources Development, Adult Education, Psychology, English, or similar field.
• One year of experience training adult learners as a fill-time trainer responsible for instruction and group or team.
• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
For questions about this career opportunity, please contact Linn Carrasco at (480) 578-7016 or lcarrasco@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 578-7016 or lcarrasco@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation
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