Description
DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. MANAGEMENT ANALYST 2 Job Location: Division of Aging and Adult Services (APS)
1789 West Jefferson Street, Phoenix, Arizona 85007 Posting Details: Salary: $25.00 hourly
Grade: 19
Closing Date: 1/17/2025 Job Summary:
Would you like to be part of an amazing team that helps Arizonans Thrive? At the Department of Economic Security (DES) we strengthen individuals, families and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES' video. Come Join the DES Team!
As a Management Analyst 2 you will works with DAAS leadership, managers, and line staff reviewing and analyzing new and existing processes, procedures, practices and operations to develop the most effective, efficient and standardized work processes. In-state travel to attends meetings and trainings as required
This position is available for remote work on a full-time basis within Arizona ( occasional in-person attendance at the worksite location for mandatory meetings, trainings, etc. may be required at 1789 W. Jefferson Street, Phoenix, Arizona 85007 ).
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Essential duties and responsibilities include but are not limited to:
• Collect data, research, analyze and evaluate existing and proposed processes related to organization efficiency and process work-flow.
• Develop, redesign and recommend standard processes and work-flow applicable to each process.
• Ensure all processes are organized, maintained, and housed in a standardized format.
• Conduct Gemba walks with supervisors and staff to gather information and map out current processes to identify gaps on the theory of how the process is supposed to work and how it actually works.
• Gather information, suggestions and ideas from staff on ways to improve the process.
Knowledge of:
• Performance improvement methodologies and practices
• Operational/programmatic structures, rules, regulations, standards, policies, procedures, resources and priorities
• Client and service delivery systems and statewide community resources
• Problem solving methodologies and principles, inclusive of facilitation, problem definition, root cause analysis, countermeasure development and deployment, and check and adjust (e.g., PDCA, A3, DMAIC, etc...)
Skills in:
• Organization, time management and evaluating projects
• Motivating groups toward common goals
• Oral and written communication
Ability to:
• Exercise independent judgment
• Manage multiple tasks in a dynamic environment
• Write clear, concise and accurate reports
The ideal candidate for this position will have:
• One year of management analysis exp in human services OR
• 3 years of exp working in human services
• A Bachelor's or Master's degree substitutes for 1 or 2 years of the required experience respectively, but will not substitute for the management analysis exp.
● Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.
● All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify
● Flexibility in willingness to work longer shift hours or after-hours coverage, if necessary.
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
For questions about this career opportunity, please contact us Brenda Vega at 520-279-4525 or BVega@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Brenda Vega at 520-279-4525 or BVega@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
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