Description
DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. COMMUNITY OUTREACH MANAGER Job Location: Office of the Director (OOD)
1717 West Jefferson Street, Phoenix, Arizona 85007 Posting Details: Salary: $75,000-$78,544
Grade: 24
Closing Date: September 24, 2024 Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES' video. Come Join the DES Team!
DES is seeking an experienced and highly motivated individual to join our team as a Community Outreach Manager. This serves as a vital role for the Office of the Director. This position is responsible for achieving the agency's strategic goal of collaborating with communities and members to effectively partner, collaborate and engage with existing systems of care for those served by DES. This position provides leadership for the development and coordination of the Agency's community efforts to include community initiatives, support of Arizona's community networks, community partners, community support services, resource navigation, initiatives/events, panels, councils and various stakeholder events. Travel will be an essential function of this role. There will be continual review and input in the agency's efforts relating to community engagement for the purpose of efficiency and effectiveness. This role is vital to assisting in the course of action to prepare comprehensive recommendations regarding community development and involvement and other relevant issues. It will serve as an agency liaison for community organizations and associations focused on DES related issues.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords flexibility, autonomy and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.
Essential Duties and Responsibilities include but are not limited to:
• Direct, manage and supervise professional staff that are responsible for planning, developing, organizing, implementing and evaluating all aspects of community initiatives and activities to include: Community engagement, DES program education, engagement and strategic planning. Travel will be an essential function of this role.
• Establish leadership development initiatives for community organizations, associations, networks, agencies and other caring communities focused on the programmatic mission of DES. Prepares reports and documents as needed and requested. Attends regular meetings, provides trainings, and education on any team improvements.
• Evaluate all activities relating to the Agency's community support services to include: resource navigation, events/initiatives, community informational forums etc. Attends and speaks at community events to provide education and awareness.
• Collaborate with community leaders to identify potential avenues for expanding and cultivating new effectiveness and efficiently of the agency as a whole. Provide clear, concise and consistent documentation in accordance with established guidelines aligned with policies and procedures.
• Utilize a social-ecological framework by working collaboratively as a team, while strengthening resources, support to improve service deliverable with DES clients, leadership and stakeholders.
Knowledge of:
• Community programs and resources (civic, government, nonprofit, for profit, etc.)
• Leadership development best practices
• Organizational strategic planning
• Diverse cultures and communities
• Political structures within governments
• Utilizing common software packages, including Google Suite
Skills In:
• Excellent oral and written communication skills
• Community and public relations
• Strong problem solving
• Diplomacy and decision making
• Analyzing and compiling data, interpreting information and reports
• Strong organizational and time management.
• Planning, monitoring, evaluating, and improving workflow
• Effectively managing change at multiple levels of an organization
Ability to:
• Work with diverse groups of community members, Governor's office, and others
• Commitment to represent the company with professionalism and respect
• Collaborate with team members, leadership, and stakeholders of different skills and experience
• Establish trust and build strong relationships
• Plan, organize, assemble resources and manage projects and program objectives
• Travel will be an essential function of the role
This ideal candidate for this position will have:
• Strong Outreach work, public speaking. Minimum bachelor's degree or master's preferred.
• In-state travel is required. Driver's License Requirements Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify.
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
For questions about this career opportunity, please contact us Jessica Grover at 520-235-3174 or OODHRstaffing@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Jessica Grover at 520-235-3174 or OODHRStaffing@azdes.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
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