Quality Technician (RMA Execution) Job Listing at AMD in Singapore (Job ID 42373-en-us)

Description

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

AMD together we advance_

THE ROLE:

The RMA technician is responsible for processing, verifying, and scheduling testing as required for incoming RMAs from Customer. This position will also support the Failure Analyst within the team when required. Asides of testing, this role would also involve handling and maintenance of overall tools and test equipment at their workstation and within the department. This position has direct responsibility as part of the team to drive customer satisfaction in terms of quality, communication, and time to complete.

Our department promote continuous learning and development of an individual not only on technical but on leadership skills. We offer great career growth opportunity for individual who display capability and commitment to the work.

THE PERSON:

• Ability to adapt to fast paced environment with multitasking abilities.
• Ability to communicate issues and root cause information to the team, be detail‑orientated and well‑organized, and have a very strong commitment.
• Works independently and can interact with cross functional teams well.
• Demonstrates strong documentation skills and proficient with MS office applications such as Excel, Word and Power Point.

KEY RESPONSIBILITIES:

• Perform Customer Returns (RMA) testing, recording and provide disposition.
• Perform inspection/testing of incoming RMA returns on VM/SCT/bench and ATE/SLT as needed
• Follows all applicable work instructions, Best Known Method (BKM) to perform repair and during RMA processes.
• Provide basic and higher technical level of debug via root cause analysis in resolving test related issues. Generate SOP in documenting learnings/improvement acquired.
• Discuss problems (technical and process) encountered while testing/troubleshooting with co-technicians and Failure Analyst Engineer and able to recommend solutions to improve work efficiency.
• Execute engineering evaluation of equipment's periodic maintenance of bench and various equipment as needed.
• Perform cycle counts of RMA units and track all returns, reasons for returns and shipment to customer.
• Perform data check & report compilation.
• Other adhoc duties as assigned by supervisor
• Must be willing to support shift working patterns and/or overtime as requested by supervisor

PREFERRED EXPERIENCE:

• Basic knowledge on Electronics and Semiconductors
• Experience in related Semiconductor industries with 2 - 4 years of proven experience
• Preferable with experience handling SLT & ATE system

ACADEMIC CREDENTIALS:

• NTC/ ITC/ Diploma in Engineering

LOCATION:

Singapore

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Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.