Full-Stack Developer - AI Customer Support Job Listing at AMD in BG (Job ID 75404-en-us)

Description

WHAT YOU DO AT AMD CHANGES EVERYTHING 

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond.  Together, we advance your career.  

THE ROLE:

AMD is seeking a Software Development Engineer to help accelerate our internal adoption of AI tools and developer productivity systems. In this role, you will design and deliver full-stack solutions that empower AMD engineers to use cutting-edge AI technologies like GitHub Copilot, Claude Code, Cline, and Codex. You will also play a key role in supporting and educating internal users, ensuring smooth integration, issue resolution, and ongoing optimization of AI-driven workflows. This is a hands-on, highly visible position that bridges software engineering excellence with outstanding internal customer service.

THE PERSON:

You're a versatile full-stack developer who loves solving complex technical problems and helping others succeed. You take pride in building robust systems and in communicating clearly with non-experts. You thrive in collaborative environments, respond quickly to issues, and have a natural curiosity for how AI can transform development workflows.

KEY RESPONSIBILITIES:

• Develop and maintain front-end and back-end systems that expand AMD's internal use of AI tools and platforms.
• Provide responsive and knowledgeable support to internal users—helping engineers learn, troubleshoot, and maximize value from AI tools like GitHub Copilot, Claude Code, Cline, and Codex.
• Manage and triage JIRA tickets in a timely manner, ensuring issues are well-documented, tracked, and resolved.
• Partner with development teams to integrate AI-assisted workflows into AMD's software engineering processes.
• Enhance internal databases, automation systems, and AI infrastructure to improve efficiency and scalability.
• Communicate clearly across teams, translating technical details into actionable guidance for users and leadership.

PREFERRED EXPERIENCE:

• Strong full-stack development experience, including both front-end (React, Angular, or similar) and back-end (Python, Node.js, or C# ).
• Experience supporting or training internal users in technical environments.
  Demonstrated ability to analyze, diagnose, and resolve complex issues efficiently.
• Familiarity with AI developer tools, APIs, and workflow integrations.
  Proficiency in JIRA or similar project management systems, with a commitment to timely, clear communication.
• Solid grounding in object-oriented design, algorithms, data structures, and multithreaded programming.
• Strong problem-solving and collaboration skills, with a customer-first mindset.

ACADEMIC CREDENTIALS:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related technical discipline.

LOCATION:

• Belgrade, Nis (Hybrid)

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Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.