ATAC Call Intake Specialist Job Listing at Acadian Ambulance in Lafayette, LA (Job ID 141678)

Description

Acadian Ambulance has an immediate opening for an ATAC Specialist inLafayette, LA. This position is eligible for a hybrid work schedule after completing the required office based training period.  The selected individual will work a 12-hour night shift (to be determined) on a 2-2-3 schedule (2 days on, 2 days off, 3 days on for the first week of a pay period and 2 days off, 2 days on, 3 days off for the second week of a pay period).

The ATAC Specialist isresponsible for screening all non-emergency ambulance transports, screens calls for medical necessity and prior authorization, as well as verifies insurance information to obtain a payment source for transports. This position works primarily on the phone and works with operations and our business development team frequently.  

Essential Functions: 

• Obtaining pre-authorizations for non-emergency ambulance and wheelchair transports 
• Ensure that all appropriate information is documented in CAD prior to dispatch 
• Schedule transports in CAD 
• Determine whether or not patients will meet medical necessity guidelines for transport 
• Obtain payment prior to transport for all transports that do not meet those guidelines 
• Provide price quotes for all private pay transports 
• Provide billing-related guidance to operations and the business development team as needed
• Verification of patient insurance 

Qualifications 

• High school diploma or equivalent
• Previous medical billing experience preferred
• Proficient in Google, MS Office Suite or related software 
• Problem-solving abilities
• Demonstrate a strong work ethic and work independently. 
• Ability to communicate clearly and concisely
• Ability to establish and maintain working relationships with coworkers and patients 
• Maintain highest level of confidentiality
• Punctual with strong attendance history
• Ability to adhere to productivity goals, departmental and company guidelines and dress code, policy and procedures
• Professional work ethic and dress code
• Excellent interpersonal skills and time management
• Maintain highest level of confidentiality

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.