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Jobs at Frontier Communications

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UX Design Manager

Frontier Communications - Irving, TX

UX Design Manager The UX Design Manager is a practice expert and mentor. You will lead by example, defining design solutions and solving user problems. You will mentor a team of designers to evolve Frontier's digital tools and service design experiences through collaboration, and obsessing over the customer experience. You will manage the design work of assigned produc...

User Experience Researcher

Frontier Communications - Irving, TX

The UX Researcher will support the innovation, iteration, and optimization of our digital presence. You will work directly with the Product Owners, UX Designers, Front-End Developers and Digital Leadership to better understand how users are interacting with Frontier products through qualitative/quantitative research. You will leverage this data to inform and assist in evaluati...

Lead, Digital User Interface

Frontier Communications - Irving, TX

Frontier Communications is seeking a Lead Digital User Interface (UI) Specialist to join our growing Digital Team. This role will act as the UI Subject Matter Expert on the team, focusing on front end coding activities across Frontier's digital footprint and turning UX and visual design mockups into interactive web experiences. Primary Responsibilities

Enterprise Customer Service Specialist (B2B accounts)

Frontier Communications - Dallas, PA

Overview: The Enterprise Customer Service Specialist (ECSS) responsibilities include developing long-term relationships with an assigned module of customers, connecting with key business partners within their business to provide upward support to customer executives working with Account Executives. CSS liaise between customers and cross-functional internal t...

Enterprise Customer Service Specialist (B2B accounts)

Frontier Communications - Marion, OH

Overview: The Enterprise Customer Service Specialist (ECSS) responsibilities include developing long-term relationships with an assigned module of customers, connecting with key business partners within their business to provide upward support to customer executives working with Account Executives. CSS liaise between customers and cross-functional internal t...

Senior UX Designer

Frontier Communications - Irving, TX

The Senior UX Designer will help Frontier define the customer experience on the UX Design Team. This role is focused on designing UX/UI for the consumer acquisition experience across the Frontier.com and GetFrontier.com website. You must think in non-linear terms: capturing interactions, edge-cases, and the various states of these experiences through deliverables such as user flows...

Sales & Service Technician II

Frontier Communications - Santee, SC

JOB ID: 5381 Location: 971 Bonner Ave, Santee, SC Post Dates: 05/05/21 - 05/12/21 Summary Installs, operates, maintains and repairs communications equipment such as digital and analog carrier and switching systems, private line and special service services circuits, microwave, video, HICAP, radio, toll and associated equipm...

Maintenance Administrator

Frontier Communications - New Haven, CT

Maintenance Administrator (CT147) General Information: Department/Bureau Select: B Residency : 28 Months Salary Grade: ZE Min: $761.90 Max: $2854.06 Effecti...

Local Manager

Frontier Communications - Durham, NC

Position Summary Frontier's Local Managers will focus on operational proficiency, employee, customer, and community relations. By driving performance and delivering results through customer contact and community involvement, the Local Manager will impact Frontier's ability to exceed our market growth targets and deliver 100% employee and customer satisfactio...

Customer Zone Tech II

Frontier Communications - Kilgore, TX

JOB ID: 5327 Title: Customer Zone Tech II Location: Kilgore, TX Post Dates: 05/05/21 - 05/12/21 CUSTOMER ZONE TECHNICIAN II (TX) Summary Performs tasks necessary for service order and repair activity associated with sealed/ unseated network facilities (copper and fiber) from central office fr...

Customer Zone Tech II

Frontier Communications - Sulphur Springs, TX

JOB ID: 5329 Title: Customer Zone Technician II Location: Sulphur Springs, TX POST DATES: 05/05/21 - 05/12/21 CUSTOMER ZONE TECHNICIAN II (TX) Summary Performs tasks necessary for service order and repair activity associated with sealed/ unseated network facilities (copper and fibe...

Customer Zone Tech II

Frontier Communications - Canton, TX

JOB ID: 5328 Title: CUSTOMER ZONE TECH II Location: CANTON, TX Post Dates: 05/05/21 - 05/12/21 CUSTOMER ZONE TECHNICIAN II (TX) Summary Performs tasks necessary for service order and repair activity associated with sealed/ unseated network facilities (copper and fiber) from ce...

Customer Zone Tech II

Frontier Communications - Sulphur Springs, TX

JOB ID: 5344 Title: Customer Zone Technician II Location: Sulphur Springs, TX Post Dates: 05/05/21 - 05/12/21 CUSTOMER ZONE TECHNICIAN II (TX) Summary Performs tasks necessary for service order and repair activity associated with sealed/ unseated network facilities (copper and fiber) from...

Customer Zone Tech II

Frontier Communications - Sherman, TX

Job ID: 5342 Title: Customer Zone Technician II Location: Sherman, TX POST DATES: 05/05/21 - 05/12/21 CUSTOMER ZONE TECHNICIAN II (TX) Summary Performs tasks necessary for service order and repair activity associated with sealed/ unseated network facilities (cop...

Senior Metrics and Reporting Specialist

Frontier Communications - United States of America

The Senior Metrics and Reporting Specialist, Lead position will report into the Manager, Alternate Channels Operation, and will be responsible for: Developing Alternate Channel Metrics and reports using SQL in supporting Digital channels, our Multi-Dwelling Unit (MDU) business unit, and all Mass direct and Indirect sales channels. Most reports will be created using SQL...