Description
About the Role:
Join our team as a Technical Analyst and help empower clients to get the most out of their Yardi solutions! In this role, you'll work closely with users to troubleshoot challenges, fine-tune workflows, and turn complex problems into clear, effective solutions. You'll design and configure custom applications, test enhancements, and serve as a key resource for sophisticated system issues. Along the way, you'll collaborate with talented teammates across analysis, development, sales, and marketing to deliver outstanding customer experiences. If you love problem-solving, staying ahead of tech trends, and making processes smoother for everyone, we'd love to meet you!
We are looking for a motivated, team player with strong problem solving and technology management skills to help support Yardi's HUD Team!
What You'll Do:
- Consult and provide technical direction to coworkers in the Yardi HUD Group.
- Assist the HUD Yardi Help Desk with troubleshooting client application and technical issues.
- Serves as an escalation resource for complex application systems issues and complex client requests
- Validates solution effectiveness through program and quality assurance testing
- Documents and tests programming changes including new modules, enhancements and bug fixes.
- Writes Data Fixes to correct data corruption which may be caused by application issues or third parties.
- Assists in adding and updating documentation in Yardi Help.
- Provides technical specifications and technical assistance on special projects including Angular Dashboards and Reports.
Who You Are:
- Bachelor's Degree in Business or related field, or equivalent technical experience
- Two (2) years in software support/ IT Support/ Development
- Knowledge in: Microsoft operating systems, webservices, and XML
- Strong technical computer and database management skills with an emphasis on SQL
- Excellent independent decision-making and problem-solving skills
- Excellent written and verbal communication skills
- Client-centered commitment and focus
- Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
- Collegial, team-oriented disposition with the desire and ability to establish cooperative working relationships with employees at all levels within Yardi, outside of Yardi, and with customers
Ideal to Have:
- Project management experience
- Understanding of Development
- Ability to efficiently communicate highly technical topics or solutions to a non-technical audience
Real Estate runs on Yardi. About Us:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We've created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products. We offer a dynamic work environment, comprehensive training programs, and abundant opportunities for career growth.
Discover the Yardi Difference:
Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
#TeamYardi #YardiCareers #hiring
Annual Salary Range:$84,800-$95,400
All submissions for open positions should be received through Yardi's applicant portal, accessed from Yardi's corporate website.
EOE/Race/Gender/Disability/Vets
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