Injury Care and Telemedicine Nurse Practitioner (NOC Shift) - Fully Remote in the US Job Listing at WorkCare in United States of America (Job ID 274605)

Description

Job Summary
The Nurse Practitioner assists department physicians to help support WorkCare's 24/7 Injury Care and Telemedicine program. The primary responsibility of this position is to facilitate appropriate and timely health care with the focus on employee return-to-work and the return to maximum functionality. This is accomplished by providing the assessment and guidance at the time of a workplace injury telephonically.

Schedule: NOC Shift Rotation; 7 days on 7 days off

• Thursday - Saturday 7:00pm -7:30am MST
• Sunday - Wednesday 7:00pm - 5:30am MST
   

Work From Home Requirements

• Employees must live in a location that can maintain reasonable connectivity to power and internet.
• All Injury Care and Telemedicine employees working from home are expected to adhere to the following requirements prior to working from home:
  • Must meet all IT requirements as outlined by the IT Department.
  • Work environment must be free from background noise and distraction.
  • Must dedicate their full attention to their job duties during working hours.
  • Must be able to meet the following privacy and security requirements, as per HIPAA regulations:
    • home office must be in an enclosed private room with four walls.
    • home office must have a closed-door during business hours.
    • home office must be removed from normal foot traffic.
    • during working hours no unauthorized personnel are allowed in the home office.

Essential Duties and Responsibilities:
The Nurse Practitioner utilizes evidence-based guidelines and employs best practices that require early intervention and setting realistic expectations for recovery and return to work.

1. Provide initial injury intake, follow up, and case closures in accordance with policies & procedures.
   • Provide initial contact with injured workers, employers, and other appropriate stakeholders.
   • Obtains history of injury (mechanism and setting) and current job functions.
   • Assesses functional status and provides recommendations for first aid, self-care, or referred for external medical treatment according to treatment protocols.
   • Assesses and collects data regarding risk factors for delayed recovery and generate creative solutions to minimize or eliminate obstacles which prevent, or delay return to work.
   • Completes follow up calls to assess progress with suggested self-care or first aid.
2. Triage employees to appropriate level of care based on symptoms, history, photos, and clinical judgement.
   • Provide first aid suggestions, if able to keep at self-care.
   • If clinic visit is recommended, provide recommendations of clinic type and timing.
   • Call clinic or emergency department for peer-to-peer conversation as needed.
3. Provide clinical care via WorkCare Telemedicine appointments as appropriate.
   • Review history of present illness, allergies, medications, past medical/surgical history, social history, and review of systems
   • Perform virtual physical examinations.
   • Diagnose and treat the employee, including ordering imaging and referrals, as necessary.
   • Communicate treatment plans, follow up appointments, and orders with the employee and WorkCare staff.
   • Complete workers' compensation forms and work status forms.
   • Provide support with the registration workflow as needed and promptly communicate the employee's workability status to the employer immediately following the visit.
4. Employee/Employer Relations
   • Provides employer and supervisor with updates regarding the nature and mechanism of injury as well as suggested level of care.
   • Serve as an advocate for the injured/ill worker.
   • Counsel's employees on reduction of risks associated with occupational and environmental hazards.
5. Provider Contact/Relations
   • Requests medical records as needed.
   • Directs care to preferred providers and negotiate, as necessary.
   • Ensures appropriate use of medical facilities, early and appropriate referrals, and quality of care at controlled or reduced cost.
   • Identifies excessive, ineffective, or inefficient delivery of health care services and redirect care as needed.
6. Performs additional duties and assumes additional responsibilities as identified by manager for the efficient operation of WorkCare.
    

Education and Experience

• Candidate must be a graduate of an accredited school of nursing.
• Master of Science in Nursing is required.
• Active California Registered Nurse (RN) license required.
• Active California Nurse Practitioner (NP) license required.
• Current multistate Compact Nursing License (eNLC) in state of residence required. 
• Minimum 2 years of advanced practice experience with prior emergency department, urgent care, or occupational medicine required.
• Experience with Workers' Compensation preferred.
• Board certification required.
• Strong clinical knowledge with the ability to be trained in Case Management and Occupational Health.
• Telephonic, telemedicine, or virtual care experience preferred.

Skills and Competencies

• Spanish bilingual preferred. 
• Must have positive telephone interaction skills including ability to ask open-ended questions to identify problems and focus conversation for goal directed and time limited conversation.
• Must be able to interact effectively with HR, safety staff, local medical providers, and other designated personnel for proper initiation and follow- of possible work-related injuries and illnesses.
• Must have excellent written and oral communication skills and computer skills. Bi-lingual (Spanish speaking) preferred.
• Must be able to demonstrate the ability to maintain privacy and confidentiality.
• Strong critical thinking skills; problem solving, and decision making.
• Must have the ability to gather data, compile information, and prepare reports.
• Ability to manage multiple priorities, with attention to detail and accuracy.
• Ability to create and edit written materials.
• Ability to communicate effectively with a variety of audiences.
• Skill in organizing resources and establishing priorities.
• Demonstrate cooperative behavior with colleagues, supervisors, and clients.
• Strong time management, organizational, and follow-through skills.
• Ability to meet and exceed daily and weekly individual performance goals.
• Ability to work independently as well as assist other team members when needed.
• Requires regular and predictable attendance and punctuality.

Computer Skills

• Must be competent in the Windows operating system environment, Adobe Professional, Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) and learn other software as needed.

Physical Demands

• Requires sitting for extended periods of time, working at a desk.
• Some bending and stretching could be required.
• Working under stress and use of computer/phone required.
• Manual dexterity required for use of computer keyboard.
• Occasionally may be required to stand, walk, stoop, kneel and/or crouch.
• May occasionally lift and/or move up to fifteen pounds.

Work Environment

• Mainly indoor, office environment conditions.
• Environment must be free from background noise and distraction, noise level is acceptable, temperature is controlled.
• At home set up must meet all Company, II Dept, IT, privacy, and safety requirements.

This position has an hourly pay range of $60.00 - $63.00 per hour.  Final compensation offered to the final candidate within this range depends on factors such as job-related knowledge, skills, experience, and qualifications.

Benefits for this position include paid time off; medical, dental, vision, and critical illness insurance; HSA, HRA, and FSA; life and disability insurance; EAP; 401K; legal and identity theft coverage; pet insurance and more.

The preceding statements describe the general job responsibilities and individual's qualifications inherent to this position. These are not intended to be construed as exhaustive lists. To perform this job successfully, the individual must be able to perform each essential function satisfactorily, accurately, and safely. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of their jobs. This job description may be reevaluated and/or modified at any time without notice.

Every qualified individual has the same opportunity for recruitment, hire, training, transfer, promotion, compensation, benefits, employee activities, and general treatment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other classification protected by applicable local, state, or federal law.