Description
Office Operations Manager – Waste & Environmental Services - Waste Pro - Fort Pierce, FL
Salary: $60,000 – $80,000 per year, commensurate with experience
Lead the Office. Support the Operation. Make an Impact.
At Waste Pro, our Office Manager is more than an administrative leader. This position plays a key role in keeping the entire division running smoothly by leading Customer Service, billing, accounts receivable, accounts payable, financial reporting, and office operations.
We are looking for a hands-on, organized, and confident leader who can manage people and processes, maintain strong financial controls, and partner closely with Operations, Sales, and division leadership.
If you enjoy taking ownership, developing employees, solving problems, and making sure the details are handled accurately and on time, this could be an excellent opportunity to grow your career with Waste Pro.
What You'll Do
As the Office Manager, you will oversee the day-to-day administrative and financial functions of our Fort Pierce division while leading and developing the office and Customer Service teams.
Key Responsibilities
- Lead and manage the division's Customer Service, billing, accounts receivable, accounts payable, and administrative functions
- Supervise, train, coach, schedule, and develop office and Customer Service employees
- Ensure accurate and timely customer billing, journal entries, deposits, and financial reporting
- Oversee accounts receivable and collections and help improve cash flow and Days Sales Outstanding (DSO)
- Review and approve accounts payable processing, coding, and supporting documentation
- Prepare monthly revenue projections and provide reporting to division and regional leadership
- Maintain strong financial controls and appropriate segregation of duties
- Reconcile disposal invoices against internal dispatch and operating systems
- Complete required franchise, monthly, quarterly, and other business reports
- Partner with Sales on customer contract tracking, reporting, and account information
- Assist division leadership with financial and operational analysis
- Identify opportunities to improve office processes, accuracy, productivity, and customer service
- Help ensure the office remains organized, responsive, and prepared to support a fast-paced operating environment
What We're Looking For
- 2–4+ years of experience in office management, accounting, administrative operations, or a related leadership role
- Strong working knowledge of billing, accounts receivable, accounts payable, and collections
- Previous experience supervising, coaching, and developing employees
- Strong organizational skills with excellent attention to detail
- Ability to manage multiple priorities and deadlines in a fast-paced, high-volume environment
- Strong written and verbal communication skills
- Ability to work effectively with employees, customers, managers, and different personality types
- Proficiency with Microsoft Excel, Word, and Outlook
- Strong overall technology skills and the ability to learn multiple business systems
- Ability to analyze information, identify issues, and follow through to resolution
- A leadership style built around accountability, teamwork, and customer service
Why Join Waste Pro?
Waste Pro provides an essential, stable, year-round service to the communities we serve. We invest in our people, promote from within whenever possible, and provide employees with opportunities to build long-term careers.
What Waste Pro Offers
- Blue Cross Blue Shield medical insurance with a pathway to FREE healthcare
- Dental and Vision insurance
- Supplemental insurance options
- Company-paid life insurance
- 401(k) with generous company match
- Paid vacation
- Paid holidays
- Paid sick time
- Employee Assistance Program
- Paid leadership and safety training
- Year-End Bonus opportunity
- Career advancement opportunities
- Competitive salary and long-term career potential
- High visibility and the opportunity to make a direct impact on division performance
Work Environment
This is an office-based leadership position supporting a busy Waste Pro operating division. You will work closely with Operations, Sales, Finance, Customer Service, and regional leadership.
The successful candidate should be comfortable working in an environment where priorities can change quickly and where communication, follow-through, accuracy, and teamwork are essential.
Special Considerations / Physical Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
This role requires frequent use of fine motor skills and hand-eye coordination, including keyboarding, operating office equipment, and driving, for the majority of the workday.
The position involves light physical activity, including occasional lifting, carrying, pushing, and/or pulling of objects weighing up to 25 pounds.
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