Description
Responsibilities include but are not limited to:
- Acts as a single point of contact for department and branches on all wire transfer investigations.
- Troubleshoots and reviews wires while maintaining contact with other financial institutions and following through to resolution.
- Handles all wire transfers deemed fraudulent.
- Acts on all requests from customers, branches and other financial institutions to return incoming wire funds and retrieve outgoing wire transfer funds.
- Documents all research, correspondence and activity for each individual investigation.
- Supply internal audit with wire transfer investigation information when requested.
- Ability to identify suspicious or fraudulent issues in accordance with Valley's bank-wide policies, State and Government regulations. Report activity through appropriate channels.
Apply on company website