Description
Responsibilities include but are not limited to:
- Support the end-to-end execution of departmental projects and strategic initiatives.
- Provide backup coverage for IPB associates during planned and unplanned absences, ensuring continuity of critical business processes and client service.
- Support business continuity efforts by serving as a flexible resource for operational needs and workload balancing within the IPB team.
- Review and process client documentation to ensure accuracy, completeness, and compliance with internal policies and regulatory requirements.
- Develop guides and checklists to streamline processes and support operational efficiency.
- Support system upgrades, testing, and implementation of new tools and processes.
- Assist in the creation and maintenance of internal policies and procedures for IPB operations.
- Assist in providing data and logic to design and produce reports and dashboards for operational and analytical support.
- Assist with onboarding and training for new/existing hires to ensure compliance and operational readiness.
- Assist in control reviews, audit responses, and remediation efforts related to project initiatives.
- Support implementation of compliance and regulatory changes impacting IPB.
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