Description
Responsibilities include but are not limited to:
- Maintain and update Valley Bank's Incident & Crisis Management (ICM) plan, policies, and documentation in alignment with industry standards and regulations.
- Lead and coordinate cross-department ICM teams, including activation of the framework during emergencies and providing 24/7 support when required.
- Conduct risk assessments, scenario planning, and resiliency exercises; oversee post-incident analysis, evaluations, and continuous improvement.
- Deliver training and workshops for employees and ICM teams; manage communication strategies and protocols for internal and external stakeholders.
- Collaborate with business leaders, governance teams, and third-party vendors to review plans, validate alternate site programs, and ensure disaster recovery readiness.
- Participate in audits, examinations, and resiliency projects while staying current with best practices and regulatory requirements.
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