Application Processor I Job Listing at UT Dallas in Richardson, TX (Job ID 28429)

Description

Are you interested in a rewarding opportunity in higher education that provides a hybrid remote work schedule and a comprehensive benefits package that includes employee tuition assistance? Do you enjoy working in a supportive and collaborative environment?

If so, apply now to join our team!

The Application Processor I serves as a member of the Application Processing Team in the Office of Enrollment Operations and is primarily responsible for processing and evaluating applications and academic credentials to determine admissibility to UT Dallas utilizing University admission criteria.

Minimum Education and Experience

- High School Diploma, GED or its equivalent. – 3 years experience working in a professional environment.

Essential Duties and Responsibilities

• Process applications for admission to undergraduate, graduate, certificate, and non-degree programs to determine applicant eligibility.
• Process and evaluate applicant transcripts, test scores, English proficiency scores, and other application-related documents, which involves reviewing and verifying large amounts of data for accuracy and completeness in a timely manner
• Determine residency status.
• Review and perform data entry of all applications and application-related materials and other educational information into student information systems and application to-do lists, which impacts information displayed in the Applicant Center and applicant communications.
• Utilize various software platforms including PeopleSoft Campus Solutions, OnBase, Salesforce, and Microsoft Office Suite to assist in the application and admission review processes.
• Follow FERPA regulations and maintain a high level of confidentiality to review and process protected educational documents and information.
• Provide exemplary customer service via e-mail and telephone to internal and external customers, including applicants, students, and University staff, and respond to Enrollment Support Console e-mails related to application and admission.
• Maintain knowledge of institutional, state, and federal regulations and UT Dallas policies related to application and admission to University academic programs.
• Assist with Offices of Admissions and Enrollment Operations events and attend required meetings as assigned.
• Participate in various trainings and professional development opportunities to stay current and improve knowledge of policies, trends, and platforms related to application processing.

Additional Information

This position may require overtime work during peak periods, including evenings and weekends.

An equivalent combination of completed education and work experience may be accepted for this position.

Required Knowledge, Skills, and Abilities

• Demonstrated integrity and ethical behavior in working with confidential documents and information
• Proficiency in Microsoft Office Suite with the ability to learn new software
• Strong written, oral, and interpersonal communication skills, and understanding of cross-cultural communication needs to provide effective customer service
• Active listening skills with the ability to respond appropriately and successfully in a variety of situations
• Excellent organizational skills
• Ability to maintain accuracy and attention to detail while working on deadline-driven tasks
• Ability to work effectively as part of a team

Remote Work Notice
A hybrid work schedule may be available, subject to business needs and departmental approval. Employee must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice.Completion and approval of a UT Dallas Remote Work Agreement will be required, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be cancelled.

About UT Dallas
The University of Texas at Dallas is a top public research university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A variety of people, ideas, backgrounds, and perspectives is critical to achieving our vision and mission. UT Dallas fosters an educational, working, and living environment where all members of our community are welcomed, treated fairly, and supported in their pursuit of excellence.

What We Offer
UT Dallas aims to attract and retain talented staff and faculty to support the University's students and mission. We are an equal opportunity employer and offer a comprehensive benefits package, including:

• Medical with prescription drug coverage (100% paid for full-time employees), dental, and vision insurance plans
• Life, AD&D, and disability insurance plans
• Flexible spending accounts
• Paid time off and holidays
• Retirement plans
• Employee tuition assistance
• Professional development and training opportunities
• Employee wellness and employee assistance programs
• and much more!

Important Message

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

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