Operations and Events Manager (On-site) Job Listing at University of California in Merced, CA (Job ID 69732)

Description

Hiring Range

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is $61,400 - $109,200.  The budgeted salary range that the University reasonably expects to pay for this position is $64,000 - $68,000/yr. 

Job Closing Date

Initial applicant review will begin on or around June 14, 2024. Posting will remain open until filled.

Remote/Hybrid eligibility: This position is fully on-site. 

About UC Merced

The University of California, Merced, is the newest of the University of California system's 10 campuses and the first American research university built in the 21st century. With more than 9,000 undergraduate and graduate students, UC Merced offers an environment that combines a commitment to diversity, inclusion, collaboration and professional development. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships, and community involvement, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked among the best public universities in the nation by U.S. News and World Report, UC Merced is uniquely equipped to provide educational opportunities for highly qualified students from the San Joaquin Valley and throughout California. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and supports the economic development of Merced and the region.

The Merced 2020 Project, a $1.3 billion public-private partnership unprecedented in higher education and completed in 2020, nearly doubled the physical capacity of the campus, enhancing academic distinction, student success and research excellence. UC Merced also operates the Downtown Campus Center, a $33 million, three-story administrative building located in the heart of Merced.

The university's mission of educational excellence and rigorous inquiry is powered by three schools and numerous research institutes and centers that seek scientific and social solutions for the Valley, California and the world. In partnership with UC San Francisco, UC Merced is preparing the way for a rigorous medical education program.

The course of UC Merced's evolution is piloted by a long-range strategic plan. Enacted in 2021, the 10-year blueprint is guiding how the values of equity and justice influence our pathway to earning Carnegie R1 research status, growing enrollment, upholding our identity as a minority-serving institution, and operationalizing how commitments to equity, diversity and inclusion are enacted in each campus unit.

About the Job

Under the general direction of the Associate Director of Hospitality Services, the Operations and Events Manager will provide comprehensive coordination, event, and venue management of exterior and interior conference facilities on the UC Merced campus, including the 10,000+ square foot Conference Center. The incumbent will be the primary on-site event management personnel, working with clients to access event spaces and coordinating with student staff throughout the event to handle event logistics and technical support. This position will directly supervise a student events team along with managing relationships with key campus stakeholders and clients.

KEY RESPONSIBILITIES

• Responsible for the successful operations of a robust and growing 10-week summer conference program, which is targeted to exceed revenues of over $750,000. Manage relationships between maintenance, custodial, housing, and residence education to secure building availability for incoming conference groups, conduct building inspections with the student team before conference check-in, adhere to group resumes for specific conference details, and prepare keys and registration procedures for check-in and checkouts for each group. Communicate promptly with custodial, lock and access, and dining teams so that linens, keys, and dining are fully aware of group numbers and dates. Supervise a roster of ten student conference team members.
• Responsible for interfacing and coordinating event management and compliance with clients and various campus partners such as Fire Marshal, Facilities, EH&S, TAPS, Risk, and Public Safety.
• Responsible for developing and managing relationships across multiple stakeholders, which include strategic campus partners, campus and external clients, and senior leadership.
• Recruits, trains, and manages the event team of at least ten students, two student leads, and one student manager. Determines and coordinates staffing needs and ensures timesheets are complete and accurate. Develops academic and summer conference training and is responsible for onboarding new student staff. Reviews and evaluates student staff through various one-on-one and departmental meetings, responsible for counseling and disciplinary process.
• With department leadership, participates in the the planning, implementation, and coordination of all events, conferences, and guest housing to maximize service quality, effectiveness, and efficiency. Responsible for venue and building management, which includes inventory and maintenance of event equipment and furniture, coordinating with campus partners on building maintenance and custodial. Provides onsite event management and ensures smooth-running, effective events, including promptly recognizing and resolving potential and real problems using tact, sensitivity, discretion, and political acumen. Point of contact for all exterior and classroom events that require interfacing with the fire marshal for appropriate permits and facilities for the necessary event equipment.
• In conjunction with OIT, will be responsible for the execution of all audio-visual requirements for events in Hospitality Services managed spaces. This includes, but is not limited to, soundboards, video switchers, microphones, and computers for presentations. Must be adept at creating and editing presentations via computer software programs.

Qualifications

EDUCATION and REQUIREMENTS

• Bachelor's degree in related area from an accredited institution.
• Three years of directly related, progressively responsible experience in event coordination, or an equivalent combination of education/training/experience.
• Must maintain valid CA Driver's License.
• Eligible for or current CMP (Or equivalent) Certification. (Preferred)

CRITICAL KNOWLEDGE AND SKILLS

• Working knowledge of concepts, principles and practices of event planning.
• Working knowledge of the campus, its programs, policies, mission, goals and infrastructure.
• Working organizational skills, including skill in effectively coordinating and organizing multiple details for multiple events.
• Good interpersonal communication skills and political acumen, including skill in effectively representing the department and campus.
• Ability to work professionally under pressure and under tight deadlines ensuring excellent customer service.
• Experience with event management software such as Accruent EMS, Star Rez. (Preferred)
• Experience with Social Tables or Event Diagraming software. (Preferred)
• Working knowledge of Audio Visual systems. (Preferred)

Background Check

Background check required.

Policy Statement

How to Apply:
An online application is required for each position to apply.The University of California, Merced is aware that some web-based application processes may be cumbersome for differently abled applicants. Where appropriate, alternative accommodations will be provided. For applicants with disabilities who need additional assistance using TAM, or reasonable accommodations during the interview or search process, please contact ucmjobs@ucmerced.edu.

Equal Employment Opportunity:
The University of California, Merced is an Equal Opportunity/Affirmative Action employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship, sex, age, marital status, sexual orientation, gender identity or expression, disability, pregnancy, or status as a disabled veteran or Vietnam-era veteran, or other protected categories covered by the UC Nondiscrimination and Affirmative Action Policy. UC Merced intentionally promotes and maintains a discrimination- and harassment-free workplace by demonstrating it neither condones nor tolerates employment practices that discriminate against or harass any person or specific group of persons on the basis listed above. We seek candidates who will support our vision to cultivate a vibrant, equity-minded, inclusive excellence university community. When applying to UC Merced, we strongly encourage you to reflect on our Principles of Community and our 2021 strategic plan.  

Vaccination Program Policy:

As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy.  All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline.  For new University of California employees, the applicable deadline is 14 days after their first date of employment. 

Smoke and Tobacco Free Policy:
The University of California, Merced is a smoke and tobacco free workplace.  Information and the Smoke and Tobacco Free policy is available at http://smokefree.ucmerced.edu.

E-Verify:
All employers who receive Federal contracts and grants are required to comply with E-Verify, an  Internet-based system operated by the Department of Homeland  Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

Pay, Benefits & Work Schedule:
For information on the comprehensive benefits package offered by the University of California visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/

Employee Referral Program

This position is eligible for the UC Merced Employee Referral Program (ERP). If you were referred by a UC Merced employee, please identify that employee by name in your application as follows:

 

Step 5 of 7       Referrals                         

How did you hear about the job? (select) “other”

Additional information? (select) “other”

Specific Referral Source? (write in) first and last name of referring employee 

Referring employee MUST be named on application for eligibility. 

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