Associate Director, Residence Education (Resident Engagement & CARE Response) Job Listing at University of California in Merced, CA (Job ID 64316)

Description

Hiring Range

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is $61,400 - $109,200.  The budgeted salary range that the University reasonably expects to pay for this position is $71,000 - $80,000.

Job Closing Date

Remote/Hybrid eligibility: These positions is fully on-site.

Initial applicant review will begin on or around February 13th, 2024. Posting will remain open until filled.
 

About UC Merced

The University of California, Merced, is the newest of the University of California system's 10 campuses and the first American research university built in the 21st century. With more than 9,000 undergraduate and graduate students, UC Merced offers an environment that combines a commitment to diversity, inclusion, collaboration and professional development. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships, and community involvement, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked among the best public universities in the nation by U.S. News and World Report, UC Merced is uniquely equipped to provide educational opportunities for highly qualified students from the San Joaquin Valley and throughout California. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and supports the economic development of Merced and the region.

The Merced 2020 Project, a $1.3 billion public-private partnership unprecedented in higher education and completed in 2020, nearly doubled the physical capacity of the campus, enhancing academic distinction, student success and research excellence. UC Merced also operates the Downtown Campus Center, a $33 million, three-story administrative building located in the heart of Merced.

The university's mission of educational excellence and rigorous inquiry is powered by three schools and numerous research institutes and centers that seek scientific and social solutions for the Valley, California and the world. In partnership with UC San Francisco, UC Merced is preparing the way for a rigorous medical education program.

The course of UC Merced's evolution is piloted by a long-range strategic plan. Enacted in 2021, the 10-year blueprint is guiding how the values of equity and justice influence our pathway to earning Carnegie R1 research status, growing enrollment, upholding our identity as a minority-serving institution, and operationalizing how commitments to equity, diversity and inclusion are enacted in each campus unit.

About the Job

The Associate Director (AD) of Residence Education for Resident Engagement & CARE Response at the University of California, Merced plays a pivotal role in enhancing the on-campus living experience for our students. Under the general direction of the Director of Residence Education, this position oversees the collaborative management of Living Learning Communities (LLCs), Residence Hall Association (RHA), and CARE (students of concern) report processing within the Residence Education department. The AD of Residence Education will be responsible for supervising a team of up to four live-on coordinators, fostering a supportive and inclusive area of residential communities, and promoting the academic and personal growth of our students. This position is a full-time, live-off position with occasional evening and weekend responsibilities and will serve in a mid-level administrative on-call rotation.

KEY RESPONSIBILITIES 

GENERAL ADMINISTRATION

• Assist with the development and implementation of various administrative processes related to residential student engagement and success.
• Develop and maintain strong working relationships with campus partners within and outside of the Division of Student Affairs.
• Represent the Residence Education department in campus-wide and system-wide meetings and discussions.
• Collaborate to support co-curricular engagement tasks, including room scheduling, program supply purchasing, outreach/tour coordination, and other administrative tasks carried out by the Residence Education department.
• Manages various co-curricular tasks including residence hall tutoring, publications, university-wide recruitment and outreach events and student educational travel experiences.
• Provide financial, CARE, and other ad-hoc reports to the Director of Residence Education and Executive Director of Campus Life.
• Assist with the response and management of department communications with residents, campus partners, vendors, and external sources (i.e., department email, social media, etc.).

STUDENT CARE AND EMERGENCY RESPONSE

• Manage CARE report processing within the Residence Education department.
• Ensure timely response to reports, appropriate resource referrals and wrap-around support to students, and equitable case distribution processes within the department.
• Foster a CARE philosophy centered in equity, restorative practices, safety, and overall community well-being.
• Collaborate with critical campus partners serving the whole student, including Counseling and Psychological Services, Health Services, the Campus Advocacy, Resources & Education department, Basic Needs, and the Dean of Students office, among others.
• Consult with the Director of Residence Education and other administrative staff members on cases with high impact and/or risk.
• Maintain accurate case notes, records, and documentation through the University's student conduct/CARE systems.
• Participate in crisis response and campus emergency response.
• Serve on an administrative on-call rotation along with other department leadership providing consultation and support to live-on coordinators and respond to severe incidents on-site, when required.

SUPERVISION AND STAFFING

• Coach, develop, mentor, and manage performance of approximately four full-time, professional live-on direct report staff and support the success of four residential communities.
• Set expectations and goals, monitor progress, and provide feedback and accountability to direct and indirect report staff.
• Mentor, advise, and train department staff on Residence Education student CARE support and response processes and expectations.
• Conduct regular performance evaluations, provide feedback, and support professional development opportunities for direct report staff.

LIVING LEARNING COMMUNITIES AND CAMPUS PARTNERS

• Support policy development, staff selection, program design, and implementation of Living-Learning Communities (LLCs) and academic success initiatives in collaboration with LLC coordinators from other departments.
• Coordinate updates, meetings, timelines, and shared processes between Housing Services, Residence Education, and LLC coordinators and faculty advisers.
• Serve as liaison with various offices including Undergraduate Admissions, Bright Success Center, Center for Career Advancement, School of Natural Sciences, Social Justice Initiative Office, and Undergraduate Education, among others.

STUDENT ENGAGEMENT AND RESIDENCE EDUCATION PROGRAMS

• Manage implementation and updates related to the Residential Curriculum, including review of new and emerging practices in residential education programs, alignment of programming expectations with University priorities, and consistent assessment for effectiveness.
• Recruit and advise residential student leaders through the implementation of the Residence Hall Association (RHA) and associated programs within the Residence Education department.
• Manage a significant programming and student engagement budget administered by the RHA student leadership.
• Collaborate with RHA leaders to address student concerns and improve the overall quality of life on-campus.

WRAP-AROUND SUPPORT

• Advise individuals and groups on University policies, student-initiated programs, and feedback opportunities.
• Mediate student and staff conflicts and serve as a resource and referral agent to campus and community resources.
• Facilitate and support student and staff connections and promote a sense of belonging in Residence Education.
• Engage in ongoing student-centric professional and personal development related to new and emerging practices, DEIA topics, and other University priorities.

Qualifications

• Bachelor's degree in a related field from an accredited institution. (Required)
• Advanced degree Master's in a related field from an accredited institution. (Preferred)
• 3 years of directly related full-time experience in a live-on housing role in postsecondary education setting or equivalent experience. (Required)
• 5 years of full-time experience in other areas of student affairs, education, community development, or related fields.(Required)
• 2 years of experience supervising professional staff. (Preferred)

CRITICAL KNOWLEDGE and SKILLS

• Demonstrated knowledge of residential life practices, including residential student engagement and living-learning communities.
• Demonstrated skills in developing and maintaining interdisciplinary partnerships.
• Demonstrated knowledge of developing and evaluating student learning outcomes.
• Demonstrated skills in active listening, negotiation, and problem-solving.
• Advanced skills in student group advising and student leadership development. (Preferred)
• Advanced understanding of professional staff supervision best practices. (Preferred)

 

Background Check

Background check will be required.

Policy Statement

How to Apply:
An online application is required for each position to apply.The University of California, Merced is aware that some web-based application processes may be cumbersome for differently abled applicants. Where appropriate, alternative accommodations will be provided. For applicants with disabilities who need additional assistance using TAM, or reasonable accommodations during the interview or search process, please contact ucmjobs@ucmerced.edu.

Equal Employment Opportunity:
The University of California, Merced is an Equal Opportunity/Affirmative Action employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship, sex, age, marital status, sexual orientation, gender identity or expression, disability, pregnancy, or status as a disabled veteran or Vietnam-era veteran, or other protected categories covered by the UC Nondiscrimination and Affirmative Action Policy. UC Merced intentionally promotes and maintains a discrimination- and harassment-free workplace by demonstrating it neither condones nor tolerates employment practices that discriminate against or harass any person or specific group of persons on the basis listed above. We seek candidates who will support our vision to cultivate a vibrant, equity-minded, inclusive excellence university community. When applying to UC Merced, we strongly encourage you to reflect on our Principles of Community and our 2021 strategic plan.  

Vaccination Program Policy:

As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy.  All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline.  For new University of California employees, the applicable deadline is 14 days after their first date of employment. 

Smoke and Tobacco Free Policy:
The University of California, Merced is a smoke and tobacco free workplace.  Information and the Smoke and Tobacco Free policy is available at http://smokefree.ucmerced.edu.

E-Verify:
All employers who receive Federal contracts and grants are required to comply with E-Verify, an  Internet-based system operated by the Department of Homeland  Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

Pay, Benefits & Work Schedule:
For information on the comprehensive benefits package offered by the University of California visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/

Employee Referral Program

This position is eligible for the UC Merced Employee Referral Program (ERP). If you were referred by a UC Merced employee, please identify that employee by name in your application as follows:

Step 5 of 7                                             Referrals                         

How did you hear about the job?          (select) “other”

Additional information?                         (select) “other”

Specific Referral Source?                     (write in) first and last name of referring employee 

Referring employee MUST be named on application for eligibility. 

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