Access Coordinator II (Fayetteville, AR) Job Listing at UAMS in United States of America (Job ID R0082068-2)

Description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 

Closing Date:

02/20/2026
Type of Position: Clinical Staff - Medical Ancillary Support
Job Type: Regular
Work Shift: Day Shift (United States of America)

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department: REP | NWA Fayetteville Office Admin

Department's Website:

Summary of Job Duties: We are seeking a detail-oriented individual to join UAMS Fayetteville Internal Medicine Clinic at Butterfield Trail Village as an Access Coordinator II. In this role, you will serve as a patient resource for scheduling and billing inquiries, facilitate comprehensive patient data collection, ensure timely and accurate billing, and oversee prompt payment collections. You will coordinate scheduling efforts and resolve conflicts, providing essential administrative and operational support. As a key contact for patients and the public, your responsibilities include greeting and assisting patients both in person and by phone, coordinating appointments, and facilitating access to care through effective data management and process implementation.

Join a team committed to prioritizing patient access and care within a collaborative and supportive environment. If you are detail-oriented, proficient in data management, and passionate about enhancing patient support, we encourage you to apply and contribute to our mission!
Qualifications:

Minimum Qualifications:

• High school diploma or GED plus two (2) years of customer service or healthcare experience. (Post high school course work can be substituted for years' experience)

Knowledge, Skills, & Abilities:

• Good communication skills.
• Basic proficiency with computers (preferably MS Office).
• Excellent telephone etiquette skills.
• Knowledge of office machines, including printers and scanners.
• Excellent customer service skills.
• Knowledge of basic medical terminology is required.
• Basic proficiency with computers and data entry.

Preferred Qualifications:

• Experience in a call center, registration, billing, or scheduling in a healthcare environment.
• Medical terminology competent within 3 months of hire.
• Experience working with EPIC systems.

Additional Information:

Key Responsibilities:

• Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications for patients.
• Conducts pre-registration as needed, as well as inputs and/or updates accurate patient information.
• Process walk-ins, create new patient charts, and access systems for orders as appropriate.
• Inventory, order, and stock supplies, clean and maintain equipment, Pick-up and deliver mail to mailroom, ensure the waiting room is clean, stocked with educational information, and coffee.
• Responsible for scheduling and rescheduling appointments as requested.
• May perform other duties as assigned.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Resume

Optional Documents:

Cover Letter/Letter of Application, Proof of Veteran Status
Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity: Hearing, Manipulate items with fingers, including keyboarding, Sitting, Standing, Talking
Frequent Physical Activity: Sitting, Talking
Occasional Physical Activity: Crouching, Reaching
Benefits Eligible: Yes

 Apply on company website