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Company: Thompson Health
Location: Canandaigua, NY
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech

Description

Support the Caregivers: Empowering the Thompson Health Team

At UR Medicine Thompson Health, our 2,300 associates are the heart of our mission. As our Benefits Administrator, you aren't just managing spreadsheets, you are a crucial support pillar for the dedicated individuals providing world-class patient care. By ensuring our team has access to premier health, wellness, and retirement resources, you empower them to focus on what they do best: healing our community.

Schedule: Full time, day hours.

Pay Range: $70,000 - $85,000  (based on experience)

 

Our Culture: Living the CARES Values

We don't just work here; we live our CARES values: Commitment, Action, Respect, Excellence, and Service. We are looking for a teammate who embodies these principles, offering empathetic, expert guidance to our associates throughout their entire career journey from their first orientation to their well-earned retirement.

Why You'll Love This Role

  • Dedicated Expertise: Serve as the subject matter expert and point of accountability for a robust portfolio of over 25 diverse benefit programs.
  • Strategic Educator: Move beyond administration by driving proactive associate outreach, leading bi-weekly orientations, and crafting clear benefit materials that demystify complex plans.
  • Advanced Administration: Lead the "big stuff," including the ADA interactive process, leave administration (FMLA/PFL), and retirement/pension plan administration in a high-volume healthcare setting.

What You'll Do

  • Benefits Lifecycle Management: Manage the full lifecycle of benefits, including medical, dental, vision, life/AD&D, HSA/FSA, and wellness initiatives.
  • Leave & Disability Administration: Partner with carriers to oversee FMLA, NYS Disability, and PFL claims, while guiding managers and associates through return-to-work and reasonable accommodation processes.
  • Retirement Stewardship: Administer active and frozen retirement programs (403b, Pension, 457), coordinating calculations and supporting participants through their transition to retirement.
  • HRIS & Data Integrity: Act as a UKG power user - configuring benefit plans, generating complex reports, and ensuring system accuracy for payroll and finance.
  • Compliance & Regulatory Leadership: Ensure 100% compliance with ACA, ERISA, HIPAA & COBRA, and lead the preparation for annual audits and Form 5500 filings.
  • Associate Advocacy: Serve as a proactive consultant for associates, assisting with claim escalations, eligibility audits, and vendor resolutions.

What You Bring

  • Education: Bachelor's degree in Human Resources or a related field (or equivalent experience paired with continued education) required.
  • Experience: 3+ years of progressive benefits administration experience, ideally within a high-volume or healthcare environment required.
  • Compliance Expertise: Excellent working knowledge of ACA, COBRA, ERISA, FMLA, ADA, and NYS Disability/Workers' Compensation.
  • Technical Proficiency: Advanced skill in Microsoft Office (especially Excel) and strong HRIS experience - UKG experience is highly preferred.
  • The Right Mindset: A high degree of accuracy, a passion for confidentiality, and the ability to work independently in a fast-paced environment.

Ready to make a difference for those who make a difference?

Join Thompson Health and help us champion the wellbeing of our greatest asset - our people.

 

Pay Range: $70,000 - $85,000

Starting Pay: Based on Experience

Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply


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