Program Technician I Job Listing at State of Vermont in Barre, VT (Job ID 14E042B4-3C80-4)

Description

Overview

The Vermont Department of Libraries is seeking a Program Technician I with primary duties in the ABLE Library-Vermont's Library for the Blind and Print Disabled-and support duties in the Library Advancement team. This position is one of the main points of contact for library patrons, providing exemplary customer service to members of the ABLE Library, and answering inquiries from the public and library staff around the state. The Program Technician I reports to the Director of the ABLE Library and works in close partnership with Department staff to provide administrative support in other departmental divisions and on various projects.  

 

As Program Technician I, your responsibilities will include: 

• Providing direct patron services through phone and email.  
• Processing incoming and outgoing mail. 
• Assisting with large print and accessible youth book processing. 
• Processing books for correctional facility libraries. 
• Managing equipment inventory, ensuring equipment is working correctly and stored properly. 
• Ensuring ABLE Library shelves are orderly and well-maintained. 
• Supporting the Library Advancement and Information and Access teams with administrative and logistical tasks. 
• Assisting with Book Award projects. 
• Greeting visitors and directing deliveries. 

Ideal candidates will have customer service experience. They should have knowledge of the principles of office management and the ability to apply these principles to office operations. Ideal candidates will also have some experience providing services to persons who are blind, visually impaired, or print disabled.  

This is an in-office position that is not eligible for telework.  

 

Please include a cover letter as part of your application materials.

Who May Apply

This position, Program Technician I (Job Requisition #54562), is open to all State employees and external applicants.
If you would like more information about this position, please contact Karen Gravlin at karen.gravlin@vermont.gov.

 

Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Environmental Factors

Duties are performed predominately in an office setting. Private means of travel should be available for occasional travel when appropriate. Incumbents must be adaptable and able to work within tight time limits and under considerable stress. Some evening and weekend duty may be necessary.

Minimum Qualifications

High School diploma or equivalent AND two (2) years or more of experience at or above a

technical level in program administration support (such as administrating components of a

licensing and certification program, or records management).

OR

Two years or more of full-time college coursework OR an associate's degree or higher AND

one (1) year or more of experience at or above a technical level in program administration

support (such as administrating components of a licensing and certification program, or

records management).

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

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