Product Delivery Director - PA26Q1PDDJH069 Job Listing at SS&C Technologies in England (Job ID R40857)

Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Product Delivery Director

Locations: London, UK | Hybrid

Get To Know Us:

SS&C is leading the way.  We continue to look for todays and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few. 

Why You Will Love It Here!

• Flexibility: Hybrid Work Model
• Your Future: Professional Development Reimbursement including access to SS&C University
• Work/Life Balance: Competitive holiday scheme
• Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customised throughout your career

What You Will Get To Do:

• Working with our agile teams to ensure the tooling, processes and ways of working are in line with our internal policies and that we are continually improving the way we are operating. This entails administering the tooling used by each of the teams, for example dashboards and associated monitoring.
• Promoting and being an evangelist for agile delivery practices, in addition to working in a product operating model, are an essential part of the role.
• Managing and leading a team of Agile Delivery Leads, providing coaching and mentorship, enabling their development.
• Acting as an individual contributor as an Agile Delivery Lead where appropriate.
• Managing the delivery process followed by each of our agile teams, including applying the right methodology to the right circumstance. In teams using scrum-style agile, this includes facilitating scrum ceremonies and coaching the team towards adoption of best practices.
• Managing dependencies between agile teams and other functions in technology such as Infrastructure and Cyber to optimise delivery, working with peers within Product Delivery where appropriate to ensure alignment.
• Partnering with colleagues in Project Management, to translate items in the delivery plan and other associated metrics into date-based milestones where appropriate, ensuring progress and any associated risks, issues and dependencies are communicated accordingly.
• Scheduling sprints and ensuring the agile team keep to the planned sprint cadence, building confidence and predictability, leading to better forecasting.

Other Responsibilities

• Coordinating releases, interfacing with the Project Manager to ensure alignment.
• Ensure the agile team has a robust mechanism for engagement with other stakeholders, including Commercial, Cyber and Operations teams, helping set up and design these processes where required.
• Facilitating the carrying out of Pen tests, and other Cyber deliverables, ensuring the management of these deliverables is factored into to regular processes and planning.
• Ensure the agile team has appropriate mechanisms in place to visualise and forecast how work is completed, including setting Jira boards and implementing dependency tracking.
• Work with Product Operations to define meaningful metrics to aid successful delivery of products, encouraging the agile teams to inspect the data available and adapt accordingly.
• Ensure agile teams are set up with appropriate tooling to track and manage work, looking for opportunities to reduce administrative overhead and encouraging teams to be more self-sufficient. This includes providing constructive challenge where appropriate.

Required Knowledge & Experience

• Software development lifecycle in an Agile environment
• Behaviour Driven Development
• Microsoft office suite
• Jira, including Jira administration
• Confluence

The business knowledge and experience required includes but is not limited to

• Real-life project management experience and a proven record of delivery, including experience of customer projects.
• Experience of Agile practices, including Scrum.
• Experience of mutual funds and the broader financial services industry is preferred.
• Agile project management, particularly where agile delivery processes are used within the context of a broader project structure.
• Knowledge of the Product operating model.
• Certified Scrum Master (CSM) or equivalent Agile certification preferred.
• Building and implementing SaaS products in a financial environment or other regulated industry preferred. Person Specification

Communication

• Clear and assured communicator of their area's role within the broader company, in addition to being both an advocate for, and champion of, the team. o Communicates the corporate strategy, in addition to the priorities, targets and goals both within and outside of the team.
• Provides clear and fair feedback to colleagues and encourages a feedback culture within the organisation.

Conduct

• Tactful and politically savvy in all matters relating to their role.
• Leads by example and operates in a transparent, open and inclusive manner.

Teamwork

• Able to support and unblock those both within and outside of their team.
• Trusted adviser to own manager, and others in the senior management team. o Able to pre-empt potential conflicts, in addition to being able to manage and mediate existing conflicts.

Leadership & Management

• Motivates and unites the team behind a common cause.
• Steadily able to manage team members and other people managers across all stages of team development, including the ability to deal with underperformance and conflict within the team.
• Designs and owns processes and procedures that allow for efficient and effective execution of work with an appropriate level of management oversight.

Knowledge

• Wide breadth of knowledge and high-level understanding of all areas they own.
• Strong understanding of the wider business context in which the company and area they own operates.

Delivery and Impact

• Ability to balance risk and complexity when devising delivery plans, accepting risk when appropriate.
• Establishes when to delegate, when to develop capability and when to lead initiatives directly.
• Thorough, credible and showing attention to detail across all areas of work.

Problem Solving

• Solves complex or ambiguous business problems, individually or through organisational means, bringing benefit to an industry or multiple parties.
• Builds consensus to solutions where there is divergent opinion through negotiation and agreement.

Organisation

• Defines the roles and responsibilities within their function.
• Establishes resource requirements within their function.

Ownership

• Accountable for the results delivered by their area of the business. o Able to act independently.

Planning

• Able to plan both strategically and tactically and brings structure and organisation to complex problems.
• Create processes that lead to efficient and consistent decision making.

Influence

• Influences different areas across the company, including at senior management levels.
• Mentors others

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.