Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Associate Manager, Alternative Investment Specialist
Location(s): Jacksonville, FL | Dallas, TX | Hybrid
Get To Know Us:
SS&C Accord is an AI-driven, end-to-end alternative investment service built for wealth managers and advisors—automating the ingestion of complex data such as capital calls, distributions, and PCAPs, and delivering seamlessly integrated data into downstream reporting platforms.
Our team sits at the intersection of cutting-edge technology and deep alternatives expertise, combining intelligent automation with hands-on subject matter specialists to ensure data accuracy and operational excellence for our clients. If you thrive in a fast-paced, collaborative environment where your work directly shapes how advisors and their clients experience alternative investments, this is the team for you.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
- Your Future: 401k Matching Program, Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
- Training: Hands-On, Team-Customized, including SS&C University
- Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
- Support the leadership and day-to-day development of a team of alternative investment specialists - helping the team prioritize, coaching staff through complex alternatives workflows, and contributing to a culture of accuracy and continuous improvement
- Build and maintain relationships with a portfolio of wealth management clients, serving as a trusted point of contact for questions, issue resolution, and ongoing service delivery
- Communicate proactively and professionally with clients on data discrepancies, processing timelines, and platform updates - translating complex alternatives data into clear, actionable insights for advisors and their teams
- Support the end-to-end lifecycle of alternative investment data - including retrieval of capital call and distribution notices; processing PCAPs and reviewing output for accuracy before it flows into client reporting
- Help prioritize team workload queues to ensure timely processing of time-sensitive events such as capital calls and fund distributions, balancing capacity across team members to meet client SLAs
- Take active ownership of new client onboarding projects - coordinating across internal teams and external fund managers to set up interested party configurations, integrations with reporting platforms, and ensure a smooth go-live experience
- Navigate and leverage multiple platforms across the SS&C ecosystem, including SS&C's Accord's proprietary AI-driven automation tools, to deliver seamless data aggregation
- Investigate and reconcile discrepancies between alternative investment data sources and internal systems - digging into capital call calculations, IRR figures, PCAP data, and distribution notices to identify root causes and drive resolution
- Proactively identify operational risks and data quality issues before they impact clients, and support root-cause troubleshooting efforts in partnership with technology, operations, and client service teams
What You Will Bring:
- Bachelor's degree in Finance, Accounting, Economics, or a related discipline
- 3-5 years of experience in financial services, within wealth management, fund administration, or an alternative investment operations environment
- Working knowledge of fund accounting and a solid understanding of commitment-based vehicles, fund of funds, capital calls, recallable distributions, and PCAPs - candidates who can read and interpret a PCAP or distribution notice will stand out
- Experience guiding junior staff through complex alternatives data workflows is a plus
- Proven ability to manage competing priorities and meet tight deadlines in a fast-paced, hybrid environment - you take initiative, stay organized, and don't wait to be told what needs attention next
- Strong interpersonal and client-facing communication skills - you can explain complex alternative investment data clearly and confidently to advisors, operations teams, and internal stakeholders
- Collaborative team player who builds strong working relationships across operations, technology, and client service teams, and is comfortable contributing across departments and seniority levels
- Strong Excel proficiency including Pivot Tables, SUMIF, and VLOOKUP; comfort working with large data sets and an ability to spot anomalies quickly
- Comfortable picking up new technology quickly; prior experience with Black Diamond, Salesforce, or alternative investment data aggregation tools is a plus
Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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