Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Job Summary:**
We are seeking an experienced and highly motivated Associate Manager to join our team at GlobeOp India - NKP Goregaon. This role involves overseeing operational processes, managing a team, and ensuring the efficient delivery of services within a fast-paced financial services environment.
Job Responsibilities:**
* Lead and motivate a team of professionals, fostering a collaborative and high-performance work environment.
* Manage day-to-day operations, ensuring adherence to established procedures, service level agreements, and regulatory requirements.
* Monitor team performance, identify areas for improvement, and implement effective solutions to optimize efficiency and accuracy.
* Conduct regular performance reviews, provide constructive feedback, and support the professional development of team members.
* Act as a point of escalation for complex issues, resolving problems effectively and communicating resolutions to stakeholders.
* Collaborate with internal departments and external clients to ensure seamless service delivery and client satisfaction.
* Participate in process improvement initiatives, identifying opportunities to streamline workflows and enhance operational effectiveness.
* Prepare and present reports on team performance, operational metrics, and key achievements to senior management.
* Ensure compliance with all company policies, procedures, and relevant industry regulations.
* Contribute to the training and onboarding of new team members.
Job Qualifications:**
* Bachelor's degree in Finance, Business Administration, or a related field.
* Minimum of 4-6 years of experience in financial services operations, with at least 2 years in a supervisory or team lead role.
* Proven ability to manage and motivate a team, demonstrating strong leadership and interpersonal skills.
* Excellent understanding of financial market operations, particularly within the back-office or middle-office functions.
* Strong analytical and problem-solving abilities with a keen eye for detail.
* Exceptional communication skills, both written and verbal, with the ability to interact effectively with diverse stakeholders.
* Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint.
* Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
* Demonstrated commitment to continuous learning and professional development.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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