Description
Qualifications
Required Qualifications:
- Associates Degree and 3 years of relevant experience
- Experience in HR and in a customer service/help desk environment are preferred
- Intermediate to Advance skills with Microsoft Excel and other Microsoft Suite programs
- Proactive and self-motivated with strong organizational skills
- Detail oriented in ensuring work is completed accurately
- Strong verbal and written communication skills
Responsibilities
- Provides customer service in response to HR inquiries. Stays up-to-date on the latest HR programs and initiatives in order to triage and provide responses to related inquiries. Forwards complex requests to appropriate specialty HR area.
- Receives, tracks and engages in preliminary research related to medical leaves and benefit requests. Assigns to appropriate team member.
- Processes employment verifications, incoming HR correspondence/mail, some leave requests, and general HR system administration tasks.
- Supports the separation process, including processing HR actions related to end of employment for benefits, employee check-outs, and HR paperwork.
- Provides general administrative support in the HR department to include scheduling appropriate conference rooms and meeting resources for HR meetings and employee events.
- Provides support to the Compliance Team including general research.
- Other duties as assigned to provide overall support to the HR Compliance, Leaves, Benefits and Compensation Teams.
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