Description
As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are accountable for the Drive-In and its operations. Responsibilities include:br /br /emsp;emsp;bull;nbsp;nbsp;Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhopsbr /emsp;emsp;bull;nbsp;nbsp;Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet br / operational standardsbr /emsp;emsp;bull;nbsp;nbsp;Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practicesbr /emsp;emsp;bull;nbsp;nbsp;Performs restaurant opening and/or closing dutiesbr /emsp;emsp;bull;nbsp;nbsp;Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levelsbr /emsp;emsp;bull;nbsp;nbsp;Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within br / cost control proceduresbr /emsp;emsp;bull;nbsp;nbsp;Completes and maintains all drive-in restaurant employment related records and payroll recordsbr /emsp;emsp;bull;nbsp;nbsp;Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all br / times.br /emsp;emsp;bull;nbsp;nbsp;Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and br / assists in resolving such complaintsbr /emsp;emsp;bull;nbsp;nbsp;Interview and hire restaurant crew and management team members to achieve proper staffing levelsbr /emsp;emsp;bull;nbsp;nbsp;Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial br / and/or sales trendsbr /emsp;emsp;bull;nbsp;nbsp;Develop and implement a marketing planbr /br /Additional General Manager Requirements:br /br /emsp;emsp;bull;nbsp;nbsp;High school diploma or equivalent required. Advanced studies in business, restaurant management or related br / fields are preferredbr /emsp;emsp;bull;nbsp;nbsp;Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts br / without supervisionbr /emsp;emsp;bull;nbsp;nbsp;Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including br / irregular hours, nights, weekends and holidaysbr /emsp;emsp;bull;nbsp;nbsp;Knowledge of recruiting, interviewing and selection practicesbr /emsp;emsp;bull;nbsp;nbsp;Knowledge of federal and state labor laws as well as local health and sanitation laws and regulationsbr /emsp;emsp;bull;nbsp;nbsp;Leadership and supervisory practices and skills; effective verbal and written communication skillsbr /emsp;emsp;bull;nbsp;nbsp;Basic accounting and computer skillsbr /emsp;emsp;bull;nbsp;nbsp;Ability to follow directions and work with autonomy once given directions, ability to multi-task and successfully br / solve problemsbr /emsp;emsp;bull;nbsp;nbsp;Problem solving, decision-making and conflict-resolution skillsbr /emsp;emsp;bull;nbsp;nbsp;Willingness to abide by the appearance, uniform and hygiene standards at SONICbr /br /Job Type: Full-timebr /br /Salary: $38,000.00 to $55,000.00 /yearbr /br /Experience: Restaurant 3 years (Preferred)br /br /License:br /Driver's License (Required)br /ServSafe (Preferred)br /br /Benefits offered:br /Paid time offbr /Health insurancebr /Dental insurancebr /Vision insurancebr /Retirement benefitsbr /Employee discountsbr /Bonusesbr /br /Pay Frequency:br /Semi-monthly or twice monthlybr /br /What Youapos;ll Need:br /br /emsp;emsp;bull;nbsp;nbsp;Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion)br /emsp;emsp;bull;nbsp;nbsp;High standards for self and the teambr /emsp;emsp;bull;nbsp;nbsp;Positive attitude, especially during rushes or stressful situationsbr /emsp;emsp;bull;nbsp;nbsp;Resiliency – trying different approaches to solve a problem; working to get better every daybr /emsp;emsp;bull;nbsp;nbsp;Eagerness to learn and grow professionally and personallybr /emsp;emsp;bull;nbsp;nbsp;Ability to prioritize and complete tasks accordinglybr /emsp;emsp;bull;nbsp;nbsp;Excellent leadership and communication skillsbr /emsp;emsp;bull;nbsp;nbsp;Associateapos;s degree in Business or related field preferred (subject to franchise discretion)br /emsp;emsp;bull;nbsp;nbsp;Willingness to work irregular hours, i
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