Description
As a SONIC Drive-In Assistant Manager, you are responsible for assisting the General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. br /br /Responsibilities include:br /emsp;emsp;bull;nbsp;nbsp;Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhopsbr /emsp;emsp;bull;nbsp;nbsp;Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet br / operational standards br /emsp;emsp;bull;nbsp;nbsp;Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practicesbr /emsp;emsp;bull;nbsp;nbsp;Performs restaurant opening and/or closing dutiesbr /emsp;emsp;bull;nbsp;nbsp;Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels br /emsp;emsp;bull;nbsp;nbsp;Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within br / cost control proceduresbr /emsp;emsp;bull;nbsp;nbsp;Completes and maintains all drive-in restaurant employment related records and payroll recordsbr /emsp;emsp;bull;nbsp;nbsp;Reinforces a customer service mentality and ensures all employees are focused on always serving the br / customerbr /emsp;emsp;bull;nbsp;nbsp;Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and br / assists in resolving such complaintsbr /emsp;emsp;bull;nbsp;nbsp;Interview and hire restaurant crew and management team members to achieve proper staffing levelsbr /emsp;emsp;bull;nbsp;nbsp;Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial br / and/or sales trendsbr /emsp;emsp;bull;nbsp;nbsp;Develop and implement a marketing planbr /br /Additional Assistant General Manager Requirements:br /br /emsp;emsp;bull;nbsp;nbsp;High school diploma or equivalent required. Advanced studies in business, restaurant management or br / related fields are preferredbr /emsp;emsp;bull;nbsp;nbsp;Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts br / with or without supervisionbr /emsp;emsp;bull;nbsp;nbsp;Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) br / including irregular hours, nights, weekends and holidaysbr /emsp;emsp;bull;nbsp;nbsp;Knowledge of recruiting, interviewing and selection practicesbr /emsp;emsp;bull;nbsp;nbsp;Knowledge of federal and state labor laws as well as local health and sanitation laws and regulationsbr /emsp;emsp;bull;nbsp;nbsp;Leadership and supervisory practices and skills; effective verbal and written communication skillsbr /emsp;emsp;bull;nbsp;nbsp;Basic accounting and computer skillsbr /emsp;emsp;bull;nbsp;nbsp;Ability to follow directions and work with autonomy once given directions, ability to multi-task and br / successfully solve problemsbr /emsp;emsp;bull;nbsp;nbsp;Problem solving, decision-making and conflict-resolution skillsbr /emsp;emsp;bull;nbsp;nbsp;Willingness to abide by the appearance, uniform and hygiene standards at SONICbr /br /Job Type: Full-timebr /br /Experience: Restaurant 1 year (Preferred)br /br /License:br /ServSafe (Preferred)br /br /Benefits offered:br /Paid time offbr /Health insurancebr /Dental insurancebr /Vision insurancebr /Retirement benefitsbr /Employee discountsbr /br /Pay Frequency:br /Bi-weeklybr /br /What Youapos;ll Need:br /br /emsp;emsp;bull;nbsp;nbsp;Excellent leadership and communication skillsbr /emsp;emsp;bull;nbsp;nbsp;High standards for self and the teambr /emsp;emsp;bull;nbsp;nbsp;Positive attitude, especially during rushes or stressful situationsbr /emsp;emsp;bull;nbsp;nbsp;Resiliency – trying different approaches to solve a problem; working to get better every daybr /emsp;emsp;bull;nbsp;nbsp;Eagerness to learn and grow professionally and personallybr /emsp;emsp;bull;nbsp;nbsp;Ability to prioritize and complete tasks accordinglybr /emsp;emsp;bull;nbsp;nbsp;Effective communication skills; basic math and reading skillsbr /emsp;emsp;bull;nbsp;nbsp;Willingness to work irregular hours, including nights, weekends, and/or holidaysbr /br /br /The Fine Print:br /br /As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.br /br /Each franchise organization is an independent employer and thus re
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