The Webcasting, Web Conferencing & VTC Technical Lead serves as an engineer specializing in audio and video hardware, software, networks, and systems. Designs, develops, documents, tests and debugs AV hardware and software and systems that contain logical and mathematical solutions. Supports activities throughout the lifecycle of the AV system (defining requirements, designing solutions, procurement of equipment, installing systems, operating systems in support of the end user, and high level troubleshooting of any system failures.) Provides specifications and detailed schematics for AV system hardware, software and network architecture. Conducts multidisciplinary research and collaborates with equipment designers in the planning, design, development, of new AV systems. Provides specific, detailed information for hardware and software selection, implementation techniques, and tools for the most efficient solution to meet business needs, including present and future capacity requirements. Determines AV system user needs; analyzes system capabilities to resolve problems and meet user's requirements; develops techniques and controls; prepares operating instructions; and ensures standards are met. Develops, writes, and debugs programming code for control systems (AMX, Crestron, or similar). Conducts testing of AV systems. Maintains technical expertise in all areas of AV systems network, hardware, and software interconnection and interfacing, such as codecs, audio video switchers, AV control systems, AV devices (monitors, microphones, cameras, mixers, amplifiers, etc.), VTC gateways, VTC bridges, video streamers, etc. Communicates directly with senior customer leadership clearly and concisely both written and verbally.
The Webcasting, Web Conferencing & VTC Technical Lead shall:
Serve as a technical expert and manager for all Webcasting, Web Conferencing and VTC operations and maintenance;
Advise on Webcasting, Web Conferencing and VTC design, architecture, and engineering;
Maintain a thorough expertise and understanding of Webcasting, Web Conferencing and VTC Devices and their configurations, including but not limited to displays, video cameras, audio equipment, Telepresence equipment, and projectors;
Advise on technology innovations, security threats, and other industry trends;
Lead the development of technical requirements for Supplier operating agreements; and
Maintain a detailed understanding of the Software and Device supporting Network Monitoring Tools (NMT), and the monitoring / reporting capabilities of the NMT.
Education and Experience:
Bachelors and nine (9) years or more of related experience; Masters and seven (7) years or more of related experience.
Experience in the implementation and customization of Webcasting, Web Conferencing and VTC systems and capabilities.
Experience of telecommunications and Webcasting and VTC emerging technologies.
- Proficient in analytical project planning, negotiating, interpersonal and communication skills, both verbal and written.
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