Network Technician Job Listing at SAIC in Oak Ridge, TN (Job ID 2600833)

Description

Description

The Network Operations Center (NOC), a multi-tenant network support team, located in Oak Ridge, Tennessee, currently has an opening for the position of Network Technician I. The NOC supports multiple client networks, in both a multi-tenant, and dedicated structures.

This role is fully remote and can be worked anywhere within the United States.

Responsibilities and Duties:

• Inspect LAN/WAN infrastructure and fix minor or major problems/bugs
• Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network
• Evaluate network performance and find ways of improvement
• Test, configure, and maintain network hardware and peripheral devices
• Assist End-Users is identifying and resolving network related issues
• Organize and schedule upgrades and maintenance without deterring others from completing their own work

Qualifications

Required Education and Experience: 

• Associate's Degree in Computer Networking/Engineering or related field, or 1-3 years of IT experience in a Service Desk or Direct Support position
• Outstanding diagnostic, problem-solving and analytical skills
• Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
• Familiarity with the OSI and TCP/IP models and how the layers function and relate
• Understanding of the concepts and best practices of Network Security
• Knowledge in SSH and accessing network hardware and configuration via CLI
• Hands-on experience with common software and hardware
• Good written and verbal communication skills, with a focus on accurate and succinct documentation of all work performed
• Exceptional customer service skills
• Strong attention to detail
• Punctual
• Citizenship Required

Desired Skills, Experience, and Certifications:

• CompTia Security+ CE
• CompTia Network+ CE
• Cisco Certified Network Associate