Description
Description
The Business Analyst will be responsible for developing, implementing, and maintaining an end-to-end approval workflow in Knowledge Services Network (KSN) to support the submission, review, approval, and tracking of travel requests. This effort will require close coordination with the project lead, contracting program, and technical stakeholders to ensure the solution aligns with applicable policies and operational requirements.
Key responsibilities include, but are not limited to: Analyze current travel request processes and identify gaps and improvement opportunities. Design and develop a travel request approval workflow within KSN. Configure forms, workflows, and approval routing in KSN. Ensure compliance with applicable travel policies and approval authorities. Coordinate with stakeholders to review designs, conduct testing, and support user acceptance. Develop process documentation and provide training to users. Support deployment and post-implementation refinements.
General responsibilities are: Analyzes business objectives and develops solutions to solve business issues. Develops logical data models, analyzes and defines processes of business both “To Be” and “As Is.” Identifies, analyzes, and documents business requirements and delivers work products throughout the project life cycle. Analyzes the entire business, including data, goals, process, and organization and assists in developing strategic goals. Uses process improvement, reengineering methodologies, and internet-related methodologies and principles to conduct process modernization projects. Responsible for transitioning of existing organizations or project teams in accomplishing the organization's goals or project activities and objectives through improved use of internet and other automated processes. Supports activity and data modeling, development of modern business methods, identification of best practices, and creating and assessing performance measurements. Provides group facilitation, interviewing, training and additional forms of knowledge transfer. Key coordinator between customers and multiple project teams to ensure enterprise-wide integration of reengineering efforts and application of best practice including e-business practices experience
Qualifications
Required Education & Experience:
- Bachelor's Degree in Computer Science, Information Systems, Mathematics, Statistics, Operations Research, System Engineering and Data Analytics, or Business Administration and 10 years of relevant experience.
- Master's Degree or MBA in related field may be substituted for Bachelor's degree and 3 years experience.
Required Clearance:
- US Citizenship.
- FAA Suitability: Resume approval and ability to obtain and maintain a public trust.
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