Description
Description
SAIC is seeking an Application Systems Administrator to join our team and play a critical role in managing hybrid cloud and client/server-based systems. This role directly supports the performance, security, and reliability of the program's business systems, ensuring seamless operations and scalability.
As an Application Systems Administrator, you will address server-related issues for COTS applications, collaborate on system build & configuration, and support end users who rely on business systems. Success in this position requires technical expertise in system operations, the applications software development lifecycle, a commitment to continuous improvement, and a collaborative mindset.
ONSITE: 5 Days a week Wash. DC.
Key Responsibilities
System Administration: Manage, maintain, and optimize client/server-based and hybrid cloud-based and business application systems. Identify and resolve application-related issues while working closely with functional teams and/or vendor support to address system issues and vulnerability response. The following platforms fall under system administration:
- JIRA: Assist in the Jira Service Management platform administration and JIRA backend/process development/improvement.
- SQL Server: SQL Server Administration and database operations.
- SharePoint: Assist in SharePoint Administration activities to include both front and back-end administration.
User Support & Collaboration: Provide technical support to end users, ensuring they can access and utilize business systems effectively. Work collaboratively with team members, sharing knowledge and guiding peer system administrators.
Incident Management: Use incident management best practices to address system-level issues quickly and effectively, ensuring minimal disruption to operations.
Soft Skills: Provide analytical, problem-solving, and troubleshooting skills coupled with excellent communication and collaboration abilities to work effectively with cross-functional teams. Demonstrated ability to handle multiple priorities with attention to detail and high-quality output.
Qualifications
Required
- Bachelor's degree in computer science, Information Technology, or a related discipline.
- 4 years of experience as a system administrator managing either/or hybrid cloud and client/server environments.
- Ability to obtain and maintain a public trust requiring U.S. Citizenship.
- Demonstrated experience with the Jira Service Management platform (back-end development) and incident & problem management practices.
- Demonstrated experience in SQL Server Administration and database operations.
- Demonstrated experience in Microsoft SharePoint Administration.
- Demonstrated experience of the Software Development Lifecycle (SDLC) and related processes.
- Working knowledge of Configuration Management Platforms (e.g., IBM Rational or equivalent).
- Proficiency in scripting for automation (e.g., PowerShell, Perl, or Bash).
Desired:
- Certifications:
- ITIL Foundations
- Atlassian Certified Jira Administrator
- Microsoft Technology Associate (MTA): Database Fundamentals
- Microsoft Certified: Data Analyst Associate
- Microsoft Certified: SharePoint Administrator Associate
- Additional and/or Beneficial Experience:
- Familiarity with, or knowledge of Microsoft Access.
- Familiarity with DevOps tools (e.g., Git, Jenkins, Terraform, or Ansible).
- Familiarity with Infrastructure as Code (IaC) tools, such as Terraform, CloudFormation, etc.
- Familiarity with incident management platforms for reporting, automation, and deployment.
- Familiarity with, or knowledge of Crystal Reports.
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