Description
As a System Administrator, you will be responsible for the support and administration of the corporate and remote site infrastructure. You will provide technical ownership & leadership of the server infrastructure and related systems. Successful candidates are hands-on with excellent technical and customer service skills with a clear desire to respond to customer needs, to support and develop technology solutions.
The administrator's primary responsibility will be to work with the systems team on day-to-day activities and assigned projects.
ESSENTIAL JOB FUNCTIONS:
- Responsible for maintaining, upgrading, patching and the ongoing administration of Windows/Linux servers, domain controllers and enterprise applications.
- Participate in design, architecture, implementation plans, and maintenance for server infrastructure.
- Administer Azure infrastructure, SharePoint, Sophos XDR, Microsoft Defender XDR & Cloud, RingCentral VOIP system, SOTI MDM solution, Proofpoint, Connectwise RMM, and various other applications.
- Provide technical support to our end user community at United Pacific, which includes desktop support and resolving helpdesk issues for internal and remote users.
- Other duties as assigned by manager.
JOB QUALIFICATIONS:
- Bachelor's degree or four or more years of work experience is required. Bachelor's degree in Computer Science or a related discipline is preferred.
- 3 or more years of experience administering Windows and Linux servers is required.
- Experience with Windows server architecture including Group Policy, DNS, and Active Directory is required.
- Knowledge of scripting to facilitate automation (Powershell) is required.
- Experience with Azure architecture and systems is required.
- Experience in Office 365 administration is required.
- Strong working knowledge of Cybersecurity principles and implementation is preferred.
- Knowledge of networking principles including TCP/IP, DHCP, and Firewall/switch administration is required.
- Meraki infrastructure experience a plus.
- Strong troubleshooting skills with various systems and applications are required.
- Ability to work with people in all types of positions and have considerable tact in dealing with others is required.
- Ability to learn quickly and tackle new and technically complex problems with courage and tenacity is required.
- Must have demonstrated ability to assist with emerging problems quickly and with flexibility.
- Ability to work in a fast-paced environment with changing needs and requirements is required.
- Must be detail-oriented and be an organized thinker who is service-minded with strong communication & customer service skills.
- Ability to lift 20lbs. when needed.
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