Description
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Part-Time Content Manager Why We Have This Role This role is pivotal in empowering our Global Proposal Team to respond to client inquiries with speed, precision, and persuasive impact. By meticulously managing and curating our vast library of proposal content, you will directly contribute to the efficiency and effectiveness of our sales support efforts. Your work significantly reduces the initial burden on Proposal Managers, allowing them to focus on strategic customization and high-value activities. This focused support is key to ensuring a consistent, compelling voice across all proposals and sets the foundation for winning new business. Ultimately, you will be instrumental in enabling the team to handle a higher volume of complex client requests, directly supporting Qualtrics' mission to help organizations deliver exceptional experiences. How You'll Find Success Successful candidates will have demonstrated writing, editing, and organizational skills. You'll be a superb communicator and multi-tasker, comfortable working on projects solo or in a collaborative setting with stakeholders from across the company (and the globe!). We expect you to come in and learn something new every day. This experience will build a strong foundation to learn and build skills to support a growing, evolving company in a fast-paced environment. How You'll Grow There are several opportunities for growth in this role.1. **Exposure to a Mature Corporate Technical Company Environment**: The Part Time Content Manager will immerse themselves in the company's processes, procedures, and technical systems to gain a deeper understanding of how a mature corporate environment operates. This includes familiarizing themselves with the company's culture, values, and best practices.
2. **Exposure to a High-Performing Team**: By working closely with a high-performing Proposal Team, they can observe and learn from their colleagues' skills, strategies, and approaches to problem-solving. This exposure can inspire them to set higher standards for themselves and strive for excellence in their work.
3. **Collaborating in a Corporate Ecosystem Environment**: Engaging in cross-functional collaboration within the corporate ecosystem allows them to broaden their perspectives, build relationships with stakeholders across different departments, and develop their ability to work effectively in a complex organizational structure.
By actively engaging with these opportunities, they can expand their knowledge, skills, and network, paving the way for personal and professional growth in their new role and their future career. Things You'll Do
The Qualtrics proposal library contains over 10,000 digital assets that range in topic, scope, and length. You'll work closely with our Content Manager to maintain and improve the library in order to further Qualtrics' business goals. The Content Manager will:
- Review current library content for technical accuracy, relevance, business value, and/or formatting updates
- Collaborate with Qualtrics' subject matter experts to update outdated content
- Gain a strategic understanding of RFP (requests for proposal) responses and the pre-sales process for a variety of sectors and industries
- Review completed RFPs for new library content to fill knowledge gaps
- Develop enablement materials for the content library and our content management system
- Learn how to develop and maintain compelling, persuasive RFP content
- Gain the ability to implement Qualtrics brand messaging, including tone, style, and theme, within all responses
- Get certified on Qualtrics' Experience Management platforms
- Weekly 1:1s with your mentor
- Professional development sessions
- In depth analysis of Proposals data and data/deliverable management
- HS degree with minimum of 2 years of college with strong academic performance in Business, Communication, Marketing, Technical Writing, English, Computer Science, Computer Information Systems, Engineering, or other relevant majors
- Strong writing skills, with an interest in technical writing preferred
- Proficiency in Microsoft Word and Excel
- Strong attention to detail, planning and the ability to work in a dynamic environment.
- Excellent communication and interpersonal skills for effective collaboration with cross-functional teams
- Knowledge of SaaS technology, with ability to quickly learn new technology platforms
What You Should Know About This Team
The Proposals Team at Qualtrics is a very close and tight-nit group of high performers and empathetic, helpful, knowledgable people. We love supporting each other almost as much as we love supporting Sales. Members on this team become life-long friends and colleagues. We love to challenge each other, have fun together, and celebrate each other in our successes. If you're looking for a supportive and fun team, you've found it. Our Team's Favorite Perks and Benefits- Dedicated Development Time: We dedicate time for personal and professional skill development every quarter, allowing you to focus on areas that align with your career aspirations and our team's needs.
- Flexible Part-Time Schedule: Enjoy a part-time schedule designed to offer flexibility while ensuring impactful contribution to our global team's success.
- Exposure & Skill Enhancement: Gain invaluable experience within a leading Experience Management company, developing highly transferable skills in content management, technical communication, and proposal strategy within a dynamic, global environment.
- Collaborative & Supportive Culture: Be an integral part of a close-knit, high-performing team that champions collaboration, knowledge-sharing, and mutual support, where your contributions are visible and valued.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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