Description
Paycom is a global leader in human capital management (HCM) and payroll technology, empowering organisations to transform how they manage their people through innovative, employee-driven software. As Paycom continues to expand its presence across Europe, we are seeking an accomplished and commercially driven sales leader to establish, lead and develop Paycom's European sales organisation and drive sustainable revenue growth across the region.
The Head of Sales – Europe will be responsible for setting and executing Paycom's European sales strategy and commercial presence, with an initial focus on Ireland and the United Kingdom. The role will hold overall leadership accountability for new business growth, revenue performance and the development of a high-performing European sales organisation, while identifying and supporting opportunities for expansion into additional European markets as Paycom's presence develops.
This is a highly visible leadership role combining commercial strategy, revenue accountability, people leadership and market development at an important stage of Paycom's international growth. The position is designated as a CF1 controlled function under the Central Bank of Ireland's Fitness and Probity regime and is subject to the Individual Accountability Framework. The role holder will report to the Chief Executive (PCF-8) of Paycom Europe Limited and will be accountable to the Chief Executive for ensuring that the business of the sales function is controlled effectively and conducted in compliance with applicable regulatory requirements.
KEY RESPONSIBILITIES
- Develop, own and execute Paycom's European sales strategy, initially focused on Ireland and the UK, ensuring alignment with broader organisational and international growth objectives.
- Provide overall leadership and accountability for the performance, development and effectiveness of Paycom's European sales organisation.
- Drive sustainable revenue growth and new client acquisition across priority European markets, taking accountability for achievement of agreed commercial objectives.
- Build, lead, manage and develop a high-performing European sales team, creating a culture of accountability, commercial excellence and responsible sales practices.
- Develop and execute strategic sales plans to achieve weekly, monthly, quarterly and annual sales and revenue objectives.
- Establish clear sales performance measures, pipeline expectations, forecasting disciplines and standards of accountability across the sales organisation.
- Monitor sales performance, market activity and revenue forecasts, providing commercial insight and strategic recommendations to senior leadership.
- Identify and assess opportunities for further market penetration and future European expansion through customer, competitor and market analysis.
- Build and maintain strategic relationships with senior executives, key decision-makers, prospective customers and other relevant stakeholders across Ireland, the UK and priority European markets.
- Provide senior leadership and direction throughout complex sales cycles, including prospecting, discovery, solution demonstrations, commercial negotiations and contract execution.
- Partner with Recruiting and Human Resources on workforce planning, organisational development, recruitment, onboarding, performance and development of the European sales organisation.
- Collaborate with Marketing, Product, Compliance, Sales Training, Sales Operations, Implementation and Client Success to ensure effective market execution and exceptional customer experiences.
- Maintain advanced knowledge of Paycom's HCM and payroll solutions, market positioning, new releases and product enhancements.
- Maintain an appropriate understanding of the legal and regulatory requirements applicable to the sales function across relevant markets, including consumer protection, conflicts of interest and fair treatment of customers, ensuring the sales function operates in compliance with those requirements and Paycom's policies, and partnering closely with Compliance, Legal and other subject-matter experts as appropriate.
- Promote high standards of conduct, integrity and customer-focused sales practices across the European sales organisation, ensuring customers are treated fairly and that sales incentives, targets and practices do not give rise to conflicts of interest or customer detriment.
- Ensure that any tasks delegated within the sales function are delegated to appropriate persons and are subject to effective oversight, and that relevant information is disclosed promptly and appropriately to the Board, senior management and, where required, the Central Bank of Ireland.
- Ensure effective pipeline management, forecasting, opportunity tracking and commercial reporting through company CRM systems.
- Represent Paycom as a senior commercial leader with prospective customers, key stakeholders and at relevant industry and market events.
- Ensure the effective transition of new customers to Implementation and Client Success teams.
- Contribute to broader European and international sales strategy and play a leading role in future market expansion initiatives as required.
- Travel across Ireland, the UK and other European markets as required to lead the sales organisation, support strategic customer relationships and advance business growth initiatives.
- Travel to the United States as required for training
Qualifications
WHAT YOU WILL BRING
Experience:
- Significant B2B sales leadership experience within SaaS, HCM, payroll, or technology.
- Proven experience leading, coaching and developing high-performing sales teams, with accountability for both individual and team performance.
- Demonstrable track record of delivering sustained revenue growth and achieving challenging commercial targets.
- Experience developing and executing sales strategy across multiple markets or territories, ideally including Ireland and/or the UK.
- Strong experience leading complex enterprise sales cycles and engaging with senior executive and C-suite decision-makers.
- Experience establishing and managing sales performance, pipeline, forecasting and commercial reporting disciplines.
- Experience building, scaling or developing a sales function within a growing or evolving market would be highly advantageous.
- Experience operating within a regulated financial services environment, and an understanding of fitness and probity, conduct and consumer protection requirements, would be advantageous.
Skills & Attributes:
- Strategic and commercially astute leadership style, with the ability to translate growth objectives into executable sales plans.
- Strong leadership capability, with the ability to build, motivate and develop high-performing teams.
- Executive presence and credibility, with the confidence to influence senior internal stakeholders and C-suite customers.
- Exceptional commercial, negotiation and decision-making capability.
- Entrepreneurial mindset and ability to operate effectively in a developing market with a high degree of ownership and accountability.
- Strong analytical skills, with disciplined use of pipeline, forecasting and performance to drive decisions.
- Resilience, adaptability and sound judgement within a fast-paced international environment.
- Collaborative leadership approach and ability to operate across global and cross-functional teams.
- High standards of integrity, professionalism and accountability.
Education:
- Bachelor's degree in Business, Sales, Marketing, Communications or a related field required.
- Demonstrated commitment to continuous learning and professional development is highly valued.
WHY JOIN US
This is a significant opportunity to shape and lead Paycom's next stage of commercial growth in Europe. With an initial focus on Ireland and the UK, you will have the opportunity to establish and develop our European sales organisation, build a high-performing team and play a central role in determining how Paycom grows across the region. You will work closely with senior leaders and global teams across the organisation, combining the scale, technology and resources of an established global business with the opportunity to build commercial capability in developing European markets.
What We Offer:
- Competitive salary (€160,000 - €175,000 per annum) and uncapped commission structure
- The opportunity to work with market-leading HCM and payroll technology
- Comprehensive onboarding, training and ongoing professional development
- Career growth opportunities within a growing international organisation
- Private health insurance through one of Ireland's leading healthcare providers
- A strong employer pension contribution (7%) to support your future
- Generous annual leave and enhanced family-friendly benefits
- Enhanced family leave
- Income protection and life assurance with Irish Life
- A collaborative, value-driven culture built on innovation, teamwork and success.
Regulatory Designation
This role is designated as a CF1 controlled function under the Central Bank Reform Act 2010 and is subject to the Fitness and Probity Standards issued by the Central Bank of Ireland and the Conduct Standards under the Individual Accountability Framework. Appointment is subject to satisfactory completion of Paycom's fitness and probity due diligence (including verification of qualifications, references and relevant checks), and the role holder will be required to be certified by Paycom as fit and proper on appointment and annually thereafter. The role holder is required to:
- Comply at all times with the CBI's Fitness and Probity Standards, including honesty, integrity, competence, and financial soundness.
- Comply with the Common Conduct Standards (acting with honesty and integrity, acting with due skill, care and diligence, cooperating with the Central Bank of Ireland and other regulators, acting in the best interests of customers and treating them fairly and professionally, and observing proper standards of market conduct) and the Additional Conduct Standards applicable to CF1 role holders.
- Demonstrate and maintain the necessary skill, knowledge, and experience appropriate to the role.
- Cooperate fully with internal governance processes and any regulatory reviews or audits.
- Promptly disclose any matters that could impact their ability to meet the Fitness & Probity standards, including conflicts of interest, investigations, or material changes in personal circumstances.
- Support Paycom in maintaining an effective governance, risk management and internal control framework in respect of the sales function, and cooperate with Compliance, Risk and Internal Audit, and with the Central Bank of Ireland, in relation to any regulatory engagement, reporting or inspection concerning the sales function.
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