Panera Bread Job - 41487426 | CareerArc
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Company: Panera Bread
Location: East Rutherford, NJ
Career Level: Mid-Senior Level
Industries: Food, Beverage

Description

Assistant General Manager

Job Purpose:  

The Assistant General Manager supports the General Manager or Operating Partner in managing the overall operations of the bakery-cafe to ensure company standards are maintained and continually improved.  They are responsible to assist in coaching and developing the team, creating a differentiated guest experience, growing sales and maximizing profitability.  They assist in creating a culture of professionalism, teamwork, hospitality and Panera Warmth through owning the cafes people responsibilities. 

 

Duties & Responsibilities: 
Maintain Quality Bakery-Cafe Operations While Ensuring Guest Satisfaction 

  • Demonstrate leadership and effective planning in staffing, scheduling, people development and succession planning. 

  • Assist the General Manager or Operating Partner in maintaining accountability for the success of the cafe by making key-decisions and solving problems. 

  • Act as a role model and demonstrate professional behavior to cafe team as well as to guests. 

  • Uphold and coach achievement of Food Safety standards.  

  • Upgrade and improve cafe operations when needed, maintain quality of product and service. 

  • Adhere to cafe systems and processes to accomplish day-to-day operations. 

  • Follow company policies and procedures and comply with all state and federal regulations. 

  • Coach and follow up with team members to ensure the cafe adheres to operational standards. 

  • Safeguard the team by maintaining a healthy and safe workplace, environment and culture. 

Management and Development of Team Members 

  • Assist the General Manager in supervising the overall operation of the cafe. 

  • Hire, train, motivate and manage performance of Retail Team Members to ensure the cafe is staffed to ensure quality standards and exceptional guest service. 

  • Coach and delegate to Team Managers and team members in order to build subject matter experts within the cafe teams for career development and cafe succession planning. 

  • Oversee the QHC process alongside the General Manager, rewarding and recognizing Team Members including comprehensive compensation planning and career pathing. 

Financial Contribution 

  • Execute company and cafe strategies for sales growth and flow through. 

  • Manage Team Member labor and help cafe maintain profitability. 

  • Assist General Manager in maintaining cafe costs and inventory. 

Working Conditions: 

  • This role requires flexible hours including nights and weekends in a faced paced environment with shifting priorities. 

  • This role requires the ability to keep cool under pressure and deal with multiple types of people in a calm and fair manner. 

  • While performing this job, the incumbent is regularly required to stand, sit, talk hear in a loud environment.  

Qualifications: 

  • Actively taking part in Career Path towards becoming a General Manager and, where possible, willing to relocate. 

  • Successfully managed through and be certified in all Team Manager areas of responsibilities (Channel, Food, etc.). 

  • Shown demonstrated ability to drive positive results and understanding of the business. 

  • Completed Certified Manager Program. 

  • Demonstrated an ability to run great shifts and coach team members. 

  • ServSafe certified. 

  • Minimum age - 18 years of age. 

  • Ability to pass background check. 

Equal Opportunity Employer

601488 East Rutherford, NJ - State Highway 17


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