Patient Watch Security Program Manager Job Listing at Paladin Security in Etobicoke, Ontario, Ontario (Job ID 769268)

Description

Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE! 
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

We truly believe that where you work matters!

If you want to love going to work every day because of the amazing work environment, we have an award-winning Corporate Culture (not to mention that we have an amazing, fun group of employees working for us). Check it out here: https://paladinsecurity.com/about-us/our-culture/

At Paladin, you will find a supportive, fast-paced, team environment within a dynamic industry offering unwavering attention to quality while providing our candidates and employees with an award-winning culture. We trust in your ability and give you the tools, support, and resources to thrive at your job. Come work in a fast-paced environment with great people who value your input, take ownership of their work, and produce great results. Job Skills / Requirements Internal Posting Date - March 3, 2025
Internal Closing Date - March 7, 2025
External Closing Date - March 14, 2025

Key Responsibilities:

• Managing Patient Watch Guards: The SPM will be responsible for overseeing all patient watch guards, which includes full-time, part-time, and casual employees.
• Training: The SPM will conduct or coordinate the 8-hour training program for newly onboarded patient watch guards, ensuring they are knowledgeable in procedures, regulations, and patient care standards required for patient watch duties.
• Supervision & Support: The SPM will provide daily management and support to all patient watch guards, ensuring proper scheduling, compliance with security protocols, and addressing any concerns or issues.
• Coordination with Other Operational Stakeholders: The SPM will liaise with other divisions of the security team including Operations, CSM's, PRC's and scheduling to ensure seamless operations, particularly when extra coverage or specific protocols are required for specific high profile properties
• Oversight of Extra Coverage: The SPM will oversee the extra coverage shifts dedicated to patient watch duties, which will be separated into two divisions: Regular Extra Coverage and Patient Watch Extra Coverage.

Qualifications:

• Extensive experience in security management, with a focus on healthcare or patient care settings.
• Experience in training staff, creating and managing training programs.
• Strong interpersonal and leadership skills.
• Ability to manage multiple teams and prioritize tasks effectively.
• Knowledge of healthcare regulations and patient privacy laws 

Additional Information / Benefits Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance, Paid Vacation, Paid Sick Days

 Apply on company website