Description
SALARY: $16.39/Hr (NEGOTIABLE)
Non-Exempt
POSITION SUMMARY
Provide security and surveillance services for all Gaming Division buildings, parking lots, grounds and units according to established security policies and procedures. Continuation of this position is contingent upon funding allocations.
DUTIES AND RESPONSIBILITIES:
1. Patrol buildings, parking lots, and grounds to assure for a safe and secure environment and prevent damage and/or loss of Tribal, employee or guest property.
2. Transport paperwork to and from various gaming locations and/or tribal entities.
3. Perform all lobby duties, verify age of patrons, open doors, check suspicious packages, and identify intoxicated patrons.
4. Verify fills, jackpot winnings and credits for accuracy, transport money, chips, tokens and markers.
5. Control access to restricted areas; check for and report all safety hazards.
6. Assist patrons with vehicle lockouts, lost and found and safety issues.
7. Ensure employees adhere to all gaming policies and procedures; report any violations.
8. Control emergency situations, which may include resetting alarms, evacuation and/or shutdown of building. 9. Conduct initial investigations by interviewing and obtaining written statements from customers/employees, complete a thorough and accurate report in a timely manner.
10. Complete and verify gaming paperwork, departmental logs, reports and parking violations.
11. Work with Internal Security computers using job specific software such as CIMS and MS Word.
12. Assist in training and development of newly hired staff.
13. Assist with escorting employees, customers, or vendors to proper authorized areas of the Oneida Casino, Irene Moore Activity Center, Mason Street Casino, various One Stop locations, and other designated Tribal entities.
14. Contribute to a team effort and accomplish related results as required.
15. Must be in uniform while on duty and follow Internal Security Department Dress Code.
16. Provide excellent customer service at all times, addressing employee and customer needs courteously and promptly.
17. Adhere to all Tribal Personnel Policies and Procedures, Tribal Standard Operating Procedures, and Area and Program Strategic Plans and Policies.
18. Maintain strict department security, confidentiality, and quality to meet professional standards of the department.
19. The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
1. Frequently stand, walk; stoop, kneel, crouch, crawl.
2. Occasionally sit, climb, balance, lift seventy-five (75) pounds with frequent lifting and carrying of objects weighing up to forty (40) pounds.
3. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. The employee is regularly exposed to outside weather conditions. Work is generally performed indoors where employee may have frequent contact with the public and be exposed to moderate/high noise levels, dirt, dust, unpleasant odors and second-hand smoke. Prolonged standing and walking may be required between buildings and other areas; situations may occur where there is exposure to hazards and/or physical risks and outside weather conditions.
4. Must be able to work swing shifts to include evenings, holidays, and weekends.
5. A 2 step Tuberculosis (TB) Screening and/or TB Skin Test is required within thirty (30) days of employment and annually thereafter as required.
STANDARD QUALIFICATIONS:
1. Knowledge of security operations, principles and practices including investigation, patrol, communications, records, community/public relations, and crime prevention.
2. Knowledge of general computer applications.
3. Knowledge of all gaming procedures and operations.
4. General Knowledge of Title 31.
5. Skill in establishing and maintaining effective working relationships with other law enforcement/regulatory agencies, departmental staff, tribal officials, and the public.
6. Skill in dealing with the public and providing excellent customer service at all times.
7. Ability to prepare accurate, complete, and legible reports and present detailed, accurate and objective oral presentations and response to questions.
8. Ability to establish and maintain excellent working relationships with other individuals of varying social and cultural backgrounds.
9. Ability to make intelligent and effective decisions in routine and emergency situations.
10. Ability to communicate efficiently and effectively both verbally and in writing.
11. Ability to become certified in Child Abuse and Neglect within ninety (90) days of employment.
12. Must be able to respond to emergency situations professionally with tack and competence (Assessments will be conducted during training period.)
13. Must adhere to strict confidentiality in all matters. (Must sign a confidentiality statement prior to employment.)
14. Must be willing and able to obtain additional education and training.
15. Oneida Certification on reporting Child Abuse and Neglect is required within ninety (90) days of employment.
16. Must pass a pre-employment drug screening. Must adhere to the Nation's Drug and Alcohol-Free Workplace Policy during the course of employment.
17. Must pass a background security check with the Oneida Nation in order to meet the Employment Eligibility Requirements, Tribal/State Compact and/or Oneida Nation Gaming Ordinance as they pertain to the position. A temporary license or Gaming License issued by the Oneida Gaming Commission is required as a condition of employment and continuing employment within the Oneida Nation's Gaming Division.
18. A valid driver's license or occupational driver's license is required. Must obtain a Wisconsin driver's license or occupational driver's license within thirty (30) days of employment if applicant has an out-of-state driver's license. Must be authorized as eligible to operate a Tribal vehicle under the Oneida Nation's Vehicle Driver Certification and Fleet Management Law prior to actual start date. Must maintain driver's eligibility as a condition of employment.
MINIMUM QUALIFICATIONS:
Applicants please clearly state how you meet these qualifications on the application/resume.
1. Must be at least eighteen (18) years of age.
2. High School Diploma, HSED Diploma or GED Certification; applicants age fifty (50) and older are exempt from this requirement.
3. Four (4) years of security experience; and/or an equivalent combination of education and experience may be considered.
4. Must successfully complete the following Training programs within a timeline approved by the supervisor: (Employment is contingent upon successfully completing all required training.) a. Basic Security Officer Training.
b. General medical response training (CPR, First Aid, AED, and performance assessments).
c. Defense and Arrest Tactics.
d. Field Training.
e. Any other training or education as needed/requested.
ITEMS TO BE SUBMITTED:
1. Must provide a copy of diploma, license, degree or certification upon employment.
Department: Internal Security
This is a full time position
Job Code: 02800/02801
Closing Date: Until Filled
Responsible To: Security Sergeant
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