Manager, Social Services (On-Site) Job Listing at NorthBay Healthcare in Fairfield, CA (Job ID 3516)

Description

At NorthBay Health, the Manager of Social Services works collaboratively with the Director of Care Management. This role is responsible for managing Hospital, and Population Health Social Services staff, budgets, equipment and other resources. This individual directly coordinates personnel activities such as hiring, conducting disciplinary action, training and staff scheduling.  Assists in assuring compliance with standard practices and regulatory requirements. This manager understands the importance NorthBay Health places on providing exemplary care and customer service and shares this same value.

At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.

1. Education:  Master's degree is Social Work from school accredited by the Council on Social Work Education is required. 
2. Licensure/Certification:  State of California, Board of Behavioral Science, LCSW required.
3. Experience

• Five years of related experience in area of responsibility. 
• Four years of demonstrated progressive management experience with 

      increasing scope of responsibility. 

• Knowledge of regulatory requirements. 
• Familiarity with California Hospital Association recommendations regarding Consent.    

1. Skills:

• Demonstrated initiative, follow through and ability to work independently. 
• Demonstrated results-oriented management
• Demonstrated effective project management skills 
• Excellent written and verbal communication and presentation skills.
• Must be able to deal with job-related stress, multiple projects and deadlines. 
• Advanced computer skills (spreadsheets, graphs, tables and reports).

1. Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. 
2. Standards of Performance: Demonstrate performance by adhering to established policies and procedures and exhibiting the defined characteristics associated with attendance and punctuality. 
3. Physical Effort:  Attendance is an essential function of the job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Leadership Qualities: 

1. Business Acumen: Understands NorthBay's model, industry and marketplace; demonstrates the cognitive ability to assess situations, diagnose problems and determine an appropriate course of action to enhance the effectiveness of the organization and in alignment with core values.
2. Dealing with Ambiguity: Demonstrates the ability and willingness to cope with change and can act and decide without excessive amounts of data or information. Can comfortably handle risk and uncertainty.
3. Builds effective relationships with others: Uses listening and empathy and asks questions to understand what it is like to walk in another's shoes. Creates and maintains a safe environment for conveying information openly, accurately and honestly; creates a common understanding amongst all parties.
4. Self- awareness and Communication: Understand own strengths, growth opportunities, attributes, and emotions. Models courage, authenticity, service, transparency and effectiveness. Can determine the best way to get things done with senior executives, physicians and clinicians by understanding their language and responding to their needs.
5. Decision Quality: routinely makes good decisions based upon a mixture of data, analysis, wisdom, experience and judgment.
6. Command Skills: Understands and accepts the role of a leader and is comfortable under pressure. Is comfortable bringing up differing points of view.
7. Development: provides development opportunities for staff and supports others in their personal and professional objectives by offering coaching and feedback.
8. Problem Solving: Uses logic and methods to solve difficult problems with effective solutions.

Compensation: 

• $142k - $152k annually plus 
• Bonus eligible optimum achievement is up to 15% of qualified annualized salary