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Company: NorthBay Healthcare
Location: Fairfield, CA
Career Level: Mid-Senior Level
Industries: Automotive

Description

The payroll manager carries out the strategy and vision for Payroll supporting NorthBay Healthcare's strategic plan, quality commitment, and values, while complying with the system's policies / procedures and all applicable laws and standards.  The manager is responsible and accountable for overall management of payroll staff and processes which includes assessing, planning, implementing, auditing and evaluating all aspects of services delivered; ensuring timely payroll, quality programs and a level of customer service that strives to exceed internal and external customer expectations. The manager develops and mentors a high-performing team for all areas of responsibility through the practice of excellent employee relations, attention to employee needs (including fostering effective working relationships training, developing/coaching and evaluating), performance improvement initiatives, a collaborative environment, and initiating personnel actions, when necessary, in accordance with Human Resource policies and organization philosophy. The manager ensures financial viability by managing expenses with attention to cost management and productivity in assigned cost center.  The manager schedules and maintains proper workflow and produces timely and accurate weekly payroll, multi-state and federal tax reporting at required intervals and related reports for NorthBay Healthcare Corporation and its affiliates. The manager is responsible for payroll software systems, maintaining upgrades and network connectivity. The manager will act as liaison with Information Services to maintain proper system environment. The manager coordinates the services through leadership and collaboration with colleagues throughout the System and is responsible for carrying out assignments in a manner to assure success in financial management, human resources management, leadership, quality and operational management objectives. The manager participates in program development, unit performance improvement and professional development to stay abreast of all laws and regulations to keep the organization in compliance and avoid undue risks. The manager consistently demonstrates the core values of NorthBay Healthcare System and serves as a role model to other employees. 

PRIMARY JOB DUTIES

  1. Manages, develops and assists Payroll staff. Encourages professional development in collaborative environment.
  2. Demonstrates current knowledge required to administer payroll and comply with multi-state and federal reporting requirements.
  3. Plans and implements all payroll processes and practices, including regular audits, and assures compliance with Federal and State wage and hour law.
  4. In conjunction with the VP, Controller, translates knowledge of payroll professional and regulatory standards to policies, practices, and procedures and maintains for current changes.
  5. Schedules and maintains proper workflow and produces timely and accurate weekly payroll and related reports for NorthBay Health.
  6. Maintains and promotes quality service and best practice.
  7. Analyzes the payroll systems and processes for the purpose of assessing opportunities to improve processes / gain efficiencies, accuracy of compensation practices and calculations and providing accurate information for reporting on an ongoing basis.
  8. Maintains compliance with regulatory agency requirements.
  9. Meet all internal and external payroll processing and reporting deadlines.
  10. Maintains required current and historical payroll and employee benefit records as outlined by the California Association of Hospitals and NorthBay's records retention guidelines.
  11. Acts as a resource to other departments for education and information in area of expertise.
  12. Manages system compliance with payroll practices, including regular audits and compliance with Federal and State wage and hour law.
  13. Coordinates the audit and storage process of all timesheets and payroll/personnel request forms submitted to maintain consistent application of current hospital policies and procedures. Notifies Administration in writing of any exceptions to policy that have been submitted for processing.
  14. Provides required documentation and assistance to auditors.
  15. Keeps Finance leadership informed regarding level of service being provided and level of employee satisfaction.
  16. Responsible for the payroll software systems, maintaining upgrades and network connectivity.
  17. Acts as liaison with Human Resources and Information Technology to maintain proper system environment, collaborate on processes and procedures and implement system infrastructure required to optimize utilization of technology throughout the organization.
  18. Assists Finance management with other duties as assigned to meet business needs


Qualifications

Education: Bachelor's degree with 4 years payroll managerial experience, or an equivalent (minimum 8 years) combination of education and experience at a supervisory level is required. Master's degree preferred.

Experience: Minimum of at least 6 years of experience in the payroll function, minimum of 2 years in the recent 4 years.

Skills:  Microsoft Office with advanced Excel aptitude, advanced working knowledge and five plus years of payroll experience with major ERP software, Oracle payroll experience preferred.  Demonstrated working knowledge of computerized general ledger systems.

Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. Exhibits communication and interpersonal skills necessary to interface with all levels of management and staff. Ability to motivate, delegate, analyze information and problem solve. Ability to work independently, and as a team member, by establishing cooperative working relationships. Exhibits strong customer service history, requiring confidentiality and sensitivity. Ability to meet deadlines, multi-task and adapt to changing priorities is required. 

Leadership and Management Qualities: 

Business Acumen: Understands NorthBay's Payroll model, industry and marketplace; demonstrates the cognitive ability to assess situations, diagnose problems and determine an appropriate course of action to enhance the effectiveness of the organization and in alignment with core values.

Dealing with Ambiguity: Demonstrates the ability and willingness to cope with change and can act and decide without excessive amounts of data or information. Can comfortably handle risk and uncertainty. 

Builds effective relationships with others: Uses listening and empathy and asks questions to understand what it is like to walk in another's shoes. Creates and maintains a safe environment for conveying information openly, accurately and honestly; creates a common understanding amongst all parties.

Self- awareness and Communication: Understand own strengths, growth opportunities, attributes, and emotions. Models courage, authenticity, service, transparency and effectiveness. Can determine the best way to get things done with senior executives, physicians and clinicians by understanding their language and responding to their needs.

Decision Quality: routinely makes good decisions based upon a mixture of data, analysis, wisdom, experience and judgment.

Command Skills: Understands and accepts the role of a leader and is comfortable under pressure. Is comfortable bringing up differing points of view.

Development: provides development opportunities for staff and supports others in their personal and professional objectives by offering coaching and feedback.

Problem Solving: Uses logic and methods to solve difficult problems with effective solutions.

Hours of Work: Management Exempt. Days: Full-Time Monday through Friday. Start and end times and other hours of work are subject to business needs.

Compensation: $ 130k to $140k annually based on years of experience doing the duties of the role.


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