
Description
Please note: Candidates who advance in the selection process will be required to complete an EPIC SPHINX applications assessment as part of the recruitment and screening process.
At NorthBay Health, the Epic Revenue Cycle Systems analyst is responsible for the analysis, configuration, maintenance, and support of Epic applications related to revenue cycle operations, including registration, scheduling, billing, and claims. This role works closely with clinicians, IT services, and operational leaders to gather requirements, analyze needs, design solutions, and support ongoing enhancements within the Epic electronic health record system. The analyst participates in project work, system upgrades, issue resolution, and workflow optimization efforts, ensuring data integrity and operational efficiency across the revenue cycle. The analyst is a champion for change and standardization, promoting new features and functionality as they become available with a goal of reducing unnecessary manual efforts, optimizing revenue capture and supporting a friction-less experience for operations, clinicians, medical staff, and patients.
At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey. Together, with your commitment to excellence, we will achieve our vision to be the trusted healthcare partner of choice for the communities we serve.
Qualifications
- Education: Bachelor's degree in Healthcare, Information Technology, or a related field or equivalent (8 years) in experience in healthcare IT field.
- Licensure/Certification: Current Epic certification in at least one revenue cycle application (e.g., Resolute Hospital/Professional Billing, Cadence, Prelude) is required and must be obtained within six (6) months of hire if not already certified at the time of employment. Professional certifications from organizations such as HFMA (e.g., CRCR, CHFP) and AHIMA (e.g., RHIA, CCS) are preferred and demonstrate a strong understanding of healthcare revenue cycle and information management principles.
- Experience: Minimum 2 – 5 years' experience with Epic or other EHR administration. Knowledge of related systems, understanding of HL7, interoperability concepts and healthcare IT concepts.
- Skills: Strong problem-solving skills with attention to detail and analytical thinking. Ability to work independently and manage tasks in a fast-paced environment. Requires excellent communication and collaboration skills.
- Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
- Hours of Work: Normally works eight-hour day. Hours will vary according to work demands and project requirements; may require on-call support and occasional evening/weekend hours to support system upgrades or go-lives.
- Compensation: $54 to $65.98 based on years of experience doing the duties of the role.
- Remote Work Eligibility:
This position is open to candidates located within the continental United States. Due to state-specific employment requirements and workers' compensation regulations, we are unable to support remote work arrangements in the following locations: Washington, Ohio, Wyoming, North Dakota, Puerto Rico, and the U.S. Virgin Islands.
Please note: Candidates who advance in the selection process will be required to complete an EPIC applications assessment as part of the recruitment and screening process.
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