Description
At NorthBay Health, the Director of Corporate IT Applications is responsible for the strategic leadership, operational management, and performance of enterprise applications used across corporate departments, including Finance, Supply Chain, Human Resources, Marketing, Communications, and Business Development. This includes overseeing the planning, implementation, optimization, and support of enterprise software (e.g., Oracle HCM & ERP, UKG, Sharepoint, and other centrally supported corporate systems) to ensure alignment with organizational objectives and business needs.
Leading a team of system analysts and managing vendor relationships, this individual is responsible for the day-to-day operations and oversight of a portfolio of applications that support critical business functions.
The Director of Corporate IT Applications is a key liaison between technical teams, business leaders, and executive leadership to drive efficiency, enhance user experience, and maximize the value of corporate applications. They will build and nurture effective relationships across all corporate departments to ensure open communication, collaboration, and long-term success.
The Director is responsible for planning, executing, and finalizing projects related to the implementation, upgrade, and optimization of enterprise applications. This includes coordinating internal resources and third-party vendors, ensuring projects are delivered on time, within scope, and on budget, and effectively managing stakeholders and communications.
The Director will work with IT leadership in the development of standards, annual budgets, strategic goals, resource plans, and operational performance reporting. This position hires staff, monitors team performance, promotes professional development, and conducts annual performance appraisals.
PRIMARY JOB DUTIES
Provides leadership and direction for the Applications team supporting corporate enterprise applications across Finance, Supply Chain, Human Resources, Marketing, Communications, and Business Development.
Hires, mentors, and leads team members, promoting a culture of continuous learning, professional growth, and collaboration.
Oversees the planning, implementation, optimization, and maintenance of the assigned portfolio of corporate applications.
Serves as project manager for small to large-scale projects from initiation through close-out.
Defines project scope, deliverables, timelines, and success criteria in collaboration with business stakeholders.
Partners with corporate leaders to optimize software workflows and ensure applications support efficient, best-practice business processes.
Oversees change management and support efforts to facilitate adoption and usability of corporate applications.
Monitors and reports on application performance, utilization, and enhancement opportunities.
Develops and executes plans to maintain applications within 1–2 versions of current software release.
Maintains awareness of industry best practices, technology innovations, and trends in enterprise applications.
Works with other IT directors and staff to ensure consistency and excellence in IT service delivery.
Ensures compliance with data privacy, security standards, IT governance, and regulatory requirements applicable to corporate systems.
Interacts with all levels of staff and management to properly execute responsibilities.
Develops operational, staffing, and project budgets and manages to approved budgetary allocations.
Performs other duties as assigned.
Qualifications
Education: Bachelor's or Master's degree in Computer Science, Information Systems, Healthcare Administration or a related field or equivalent eight years combination of education and experience.
Licensure/Certification: PMP certification strongly preferred.
Experience: Minimum 10 years experience in IT leadership roles, including significant experience managing enterprise applications in corporate environments.
Skills: Project management skills related to implementing, upgrading, and optimizing corporate applications. In depth knowledge of health corporate workflows and information systems.
Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
Standards of Performance: Demonstrate performance by adhering to established policies and procedures and exhibiting the defined characteristics associated with attendance and punctuality.
Physical Effort: Attendance is an essential function of the job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Slight to moderate physical exertion.
Hours of Work: Normally works an eight-hour day. Hours will vary according to work demands, NorthBay business hours are in Pacific Time. Please note: Due to state-specific employment requirements and workers' compensation regulations, we are unable to support remote work the following locations:
- Washington
- Ohio
- Wyoming
- North Dakota
- Puerto Rico
U.S. Virgin Islands
Compensation: annual fixed salary range $215K - $225K
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