Railroad Clerk (Norfolk, VA) Job Listing at Norfolk Southern in Chicago, IL (Job ID 1335961200)

Description

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Primary Purpose

The Railroad Clerk supports terminal operations by performing a wide range of administrative, operational, janitorial, and vessel coordination duties. This position is on-call and may be assigned to various shifts and responsibilities based on operational needs and union seniority.

Principal Duties

• Answer customer questions and provide updates on ship schedules and activity.
• Enter and confirm shipping orders; stay in contact with supervisors and customers.
• Help coordinate when ships arrive, leave, and how they are loaded, based on instructions from ship personnel.
• Use a radio to guide equipment operators during the loading of coal onto ships.
• Keep track of tugboat service charges, delays, and shift activities; report this information as needed.
• Create and share daily, shift, and monthly reports about ship movements, billing, and yard operations.
• Handle billing for shipments and services; help correct any billing issues.
• Keep records up to date for ships, customer agreements, and coal transfers.
• Provide instructions and updates to yard supervisors and cargo staff.
• Operate a movable bridge for boat traffic and communicate with dispatch when needed.
• Perform cleaning tasks such as mopping, vacuuming, cleaning restrooms, and washing windows at various terminal locations.
• Deliver documents or messages as needed.
• Work outside in all types of weather and move between different work areas as required.

Skills and Abilities

• Strong attention to detail and ability to work independently.
• Effective communication skills, including use of radio equipment.
• Basic computer and typing proficiency.
• Ability to interpret and relay vessel loading instructions accurately.
• Capable of performing heavy physical labor and janitorial tasks.
• Flexibility to work various shifts, weekends, holidays, and on-call assignments.

Work Conditions

• 24/7 operational environment
• Outdoor work in all weather conditions
• On-call availability required
• Weekend and shift work required

Pay, Benefits, & Union Membership

• Union Membership: Required with associated dues
• Benefits Eligibility: Typically begins the first day of the calendar month following hire
• Holiday Pay: Opportunity to qualify for up to 11 holidays per year
• Paid Leave: Opportunity to qualify for paid sick leave and vacation after 1 year of service
• Daily Wage: $372.25day (100% step rate)
  • For the first twelve (12) calendar months of employment, new employees shall be paid 85% of the applicable rates of pay 
  • For the second twelve (12) calendar months of employment, such employees shall be paid 90% of the applicable rates of pay \
  • For the third twelve (12) calendar months of employment, such employees shall be paid 95% of the applicable rate of pay. 
  • Employees who have had an employment relationship with the Carrier will be paid at established rates after completion of a total of thirty-six (36) months combined service.

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country's population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.