PIP Appeals and Litigation (PAL) Supervisor Job Listing at NJM Insurance Group in Hammonton, NJ (Job ID R2006185)

Description

NJM's General Claims Legal Department is currently seeking to fill a PIP Appeals and Litigation (PAL) Supervisor position in the Hammonton office.  The Supervisor will maximize operational effectiveness, execute deliverables, and efficiently use the various resources provided to them. 

Essential Duties and Responsibilities:

• Monitor workloads, productivity, and quality to maximize litigation resources and ensure legal outcomes consistent with NJM litigation strategy. 
• Utilize litigation reports to track and trend data to proactively identify and resolve PIP issues.
• Instruct and counsel team members on new Regulations, as well as new and modified strategies and responsibilities.
• Review claims representative's work product for accuracy, thoroughness, and conformity with NJM's policies and practices.
• Communicate with defense counsel regarding claim specifics and/or legal issues.
• Collaborate and communicate cross-departmentally regarding PIP claims and appeals handling related to pending litigation.
• Focus on employee development and team efficiency. Provide leadership to assigned staff including regular coaching and feedback, development, and performance management in conformity with NJM's policies and practices. 
• Document ongoing employee performance and conduct employee performance evaluations.

Required Education, Knowledge, Skills, and Abilities:

• Minimum of 5 years PIP No-Fault experience with a focus in New Jersey Appeals and Litigation.  Supervisory experience preferred but not required.
• Strong understanding of MCS PIP claims handling process and technologies.
• Forward thinker and considers long-term and broader implications of decisions.
• Strong organizational skills, ability to multi-task, ability to prioritize, detail oriented and decision-making capabilities.
• Employee management skills.
• Results oriented and executes on deliverables.
• Strong interpersonal and analytical skills.
• Displays initiative, motivates staff, and fosters teamwork.
• Ability to lead others and is focused on developing talent and fostering a growth mindset.
• A Change Champion who views new challenges as opportunities for improvement and embraces change enthusiastically.
• Focused on eliminating unnecessary activities or processes to improve efficiency.
• Excellent presentation skills.
• Travel to all NJM offices is required.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.