Description
At Nebraska Furniture Mart (NFM), we've been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today's Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreamsand a culture that encourages volunteering and serving our communities.
Pay Range: $51,426 – 63,768 annually
Job Description: Your Piece of the Puzzle
As NFM's Sales Specialist you will manage the virtual and pre-set in-store sales appointments for your assigned region. You will pre-qualify customers on what products and services they need; then coordinate with sales staff and/or other departments to meet customer needs. You'll offer products or services that would optimize the customer's experience.
Job Duties: A Day in the Life
- Unravel: Coordinate with multiple departments for customers who wish purchases multiple products
- Support: Analyze missed sales opportunities and provide feedback to appropriate department
- Connect: Provide concierge service and overview on products for walk-in and virtual appointment customers
- Be the Expert: Manage the concierge program for assigned region
Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that's what we love.
Qualifications: Can You Check These Boxes?
- High school diploma/G.E.D. preferred
- 2-4 years sales or customer service experience
- 2 years administrative experience
- Proficient in Microsoft Office Suite
- Ability to create and maintain calendars
- Highly organized and have the ability to prioritize tasks
- Ability to manage multiple projects and meet project deadlines
- Excellent written and verbal communication skills
- Leadership experience preferred
- English/Spanish bilingual speakers preferred
- Ability to work nights, weekends and/or early morning hours based on business needs
- Pre-employment screening includes, but isn't limited to, criminal background check
Benefits: What's in It for You?
As a full-time member of our NFM Family, you will enjoy:
- Same day pay - access to your earned pay on-demand, when you need it the most
- Competitive pay - generous annual increases up to 7%
- Inclusive culture – Because everyone who works or shops at NFM should feel right at home
- Health, dental, vision, life Insurance, short and long term disability
- Paid holidays (upon hire) and paid time off (after 90 days)
- Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
- Virtual and in-person career development opportunities at all levels
- Paid community volunteer opportunities
- Tuition Reimbursement
- You'll start saving for your retirement immediately in NFM's 401(k) and you're eligible for company match after one year. NFM's 401(k) also offers Berkshire Stock as an investment option
Nebraska Furniture Mart is an Equal Opportunity Employer
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