Nextracker Job - 49550804 | CareerArc
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Company: Nextracker
Location: Oxnard, CA
Career Level: Mid-Senior Level
Industries: Technology, Software, IT, Electronics


Job Description:

The Project Manager - New Product, based in Fremont, CA (on-site), will manage and oversee R&D, Pilot, Demo, and New Product projects with a focus on safety, customer support, and technical expertise in PV solar tracking systems.

This role requires strong project management, communication, and organizational skills to ensure successful project execution and customer satisfaction, with proximity to the engineering team for effective collaboration.

What you'll be doing:

  • Essential participation in R&D, Pilot, Demo, and New Product projects, with hands-on work in the R&D yard and direct collaboration with the Engineering team.

  • Responsible for your own safety, and shared responsibility for the safety of all NEXTracker staff, contractors, and visitors to your project sites. A good understanding of WHS principles and safety management is required

  • Read, understand, and comply with NEXTracker policies and procedures as outlined from time to time.

  • Responsible for managing groups of Projects from PO to Commissioning and taking ownership of all aspects of these Projects.

  • Provides technical support for NEXTracker customers, ensuring a best-in-class customer experience and providing product and systems expertise to the customer

  • Develop and maintain technical understanding of PV solar tracking systems and associated tools

  • Ensure a strong customer care experience and be able to effectively communicate resolutions for customer issues

  • Oversee the safety and daily project workflow of the Technical Adviser(s) and

  • Commissioning Teams assigned to the site.

  • Coordinate the ordering of tools for the Projects and ensuring availability of tools and training for the Projects

  • Manage Project P&L including revenue forecasting, invoicing, cashflow and cost management

  • Provide customer field support for installation and quality control, including driving resolution to quality issues by Non-Conformance Report and Construction Deviation Report processes

  • Coordinate and drive the successful on-time delivery of all products needed from PO to delivery, liaising with Design Engineering, Supply, Logistics, freight forwarders and the customers.

  • Establish, measure and report key performance indicators for customer care to drive behavior and performance

  • Play a key role in cross-functional product teams, providing recommendations based on systems integration expertise and customer needs assessment and feedback

  • Supports product development, sales, and marketing as requested

  • Internal customer voice, an advocate for the customer within NEXTracker.

Here is some of what you'll need (required):

  • Bachelor's Degree in Mechanical Engineering or equivalent experience required

  • 5+ Years of experience as a Project Manager

  • Demonstrated experience in managing construction projects, including the use of Gantt charts and other project management tools to document and report on project schedules and expenditures.

  • Excellent customer service skills

  • Demonstrate adaptability in navigating ambiguity, as this role involves defining actionable steps toward achieving our overarching objectives. The ideal candidate should be proactive in seeking assistance when encountering challenges, persistently pursuing solutions beyond initial setbacks, and promptly escalating any impediments when required.

  • Experience in supply chain procurement and logistics

  • Experience in and talent for dealing with customer support and O&M issues

  • Strong proficiency in communication (written & verbal) and documentation is required. This entails taking comprehensive meeting notes and ensuring their timely distribution, as well as diligently following up with action owners.

  • Demonstrate strong organizational abilities by efficiently utilizing Box and Confluence for storing and organizing product documents, updating meeting records, and managing high-priority action items.

  • Demonstrated leadership capabilities

  • Passion for solar or renewable energy

  • Strong knowledge of PV technology and its applications

  • Hands-on experience with photovoltaic tracking solar systems a plus

  • PM experience gained in energy, construction, mining, oil & gas fields

Salary Applicable to California: $87,000-$110,000

At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.

For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations.

Nextracker is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Culture is our Passion

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